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Job Ref.: CEDI-OTL
Job Title: Operations Team Leader
Sector: BUSINESS DEVELOPMENT,SALES,RETAILING, DISTRIBUTION
Location: SOUTH -SAN FERNANDO,POINTE A PIERRE
Town / City: San Fernando
Job Type: Permanent full-time
The Operations Team Leader is responsible for ensuring that the Operations Team, inclusive of themselves effectively and efficiently executes the day-to-day operations of all Digiwireless stores, carried out in accordance with the approved policies and procedures of both Cedi Holdings Limited and Digicel Trinidad & Tobago Limited.
The position holder must ensure that all tasks associated with stores are completed in a timely manner with reference to sales, sufficient inventory, staffing, store maintenance/repairs, handset repairs and customer service/queries; so as to ensure the full range of products/services are offered at all times to customers. Emphasis is also placed on the performance of a range of supervisory and administrative duties geared towards the efficient running of Digiwireless. Additionally the position holder is required to inform the General Manager verbally and in writing of all issues encountered in the daily performance of duties and responsibilities.
Minimum Acceptable Academic/Technical/Professional Qualifications
Minimum Number of years of relevant experience.
Specific Skills/ Experience and/or Knowledge
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