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Job Title: Customer Service Associates
Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL
Location: NORTH CENTRAL -CUREPE,MT HOPE,SAN JUAN
Town / City:
Job Type: Permanent full-time
Customer Service Associates
The Ideal Candidate must possess Obsessive Customer Service Skills to handle inbound calls from the US regarding products and services ordered online.
We are currently hiring Customer Service Associates for our new location at Estate Trace Barataria
These are Permanent jobs with benefits.
Customer Service Associates (CSAs) will handle primarily inbound calls from US consumers with inquiries regarding products and services ordered online. The CSA will use knowledge, skills, resources and tools to answer questions, assist with product / shipping information, refunds, review account information, billing questions and general customer service inquiries.
Focus for the Client is in providing a differentiated / “Obsessed” customer experience with every interaction and building Customer and Brand Loyalty in the marketplace.
Specific skills, attributes and requirements:
Interested applicants can email Resumes to iqortrinidad@gmailcom only suitable candidates who meet the above criteria will be contacted, Good Luck!
To Register online, go to iqor.com click careers tab, select -apply now for Call Center Agent in blue below and choose Barataria- All applicants are required to pass a test and listen to calls in the center where applicable before being considered for an interview after. Agent positions are on a shift basis 1pm to 10pm, and 3pm to 12am for a five day work week, including public holidays. Agent salaries start at $20/ hr in training and is paid every two weeks. There is a bonus based on performance and Health Benefits, with the possibility to earn more, as well as room for growth in the industry. A Police Certificate of Good Character is a Requirement at the interview and successful candidates may also need to pass a drug test which is paid for by the company upon request. Feel free to check out Facebook page as well, IQOR Trinidad and Tobago for more updates. Thank You!
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