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Job Ref.:

Job Title: Key Account Manager



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Job Type: Permanent full-time

Job description:

Key Account Manager

  • Deliver annual Sales target by achieving and surpassing monthly sales plan
  • Achieve annual GP targets in line with company targets
  • Accountable for the “end to end” activities within assigned accounts
  • Develop, drive and review the Joint Business Plan process and its implementation - monthly activity grid (brand specific)
  • Set internal and customer meetings to clearly communicate monthly or quarterly objectives
  • Provide monthly sales analysis on each account – Purchases, turnover (once available), objectives, inventory, By brand, units and value, by month
  • Ensure the accurate listing and maintenance of all relevant SKUs with accounts
  • Build relationships with key store and account personnel
  • Manage customer expectations with frequent and accurate communication to relevant personnel – internal and external.
  • Supervise and coach Sales Executives and merchandisers in their duties, especially related to Stock in trade (back stock) and Share of Shelf
  • Manage that customers’ account to maintain agreed financial terms
  • Manage the account’s Receivables and Credits with periodic review of Limits and terms
  • Route development and review for optimal flow, efficiency and maximum distribution in line with set distribution targets
  • Align and Manage assigned expense allocation effectively and efficiently, in conjunction with brand team, to drive account targets.
  • Ensure that ratio between G2N spend is aligned with actual sales and not target
  • Challenge Brand team on ROIs with no more than 3% brand GP erosion
  • Review and optimize Gross Margin through the management of G2N expense
  • Performs other duties of a similar nature or level


Education/ Experience

  • First degree in any of Accounting, Business Management, and Business Information Technology.
  • Prior experience in accounting or territorial sales; minimum 3-5 years.
  • Strong accounting management and relationship building skills.
  • Expert ability to program territorial support to ensure prompt communication with customers.
  • Exhibit confidence and foresight in soliciting for new businesses and reactivating old accounts.
  • Ability to work out sales deals that will accomplish budgeted margins and correspond to the company’s sales policies.
  • Good relationship building and accounting or business management skills.
  • Excellent supervisory, evaluation, and reassessment experience.
  • Exceptional skills in resolving financial statistics with little supervision.
  • Strong competence in working efficiently in a complex multi-faceted setting.
  • Must be a self-starter who can work both independently and within a team

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