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Job Ref.:

Job Title: Front Office Manager

Sector: HOTEL,HOSPITALITY/TOURISM/FOOD,BEVERAGE

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Town / City:

Job Type: Permanent full-time

Job description:

CAREER OPPORTUNITY

RADISSON TRINIDAD HOTEL is seeking to recruit individuals for the following position:-

FRONT OFFICE MANAGER

RESPONSIBILITIES:-

  • Managing and training the concierge, night auditor and team of Front Office Agents
  • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily i.e. flash report, etc.
  • Communicate and execute departmental and hotel emergency procedures and ensures staff adheres to same.
  • Resolves guest problems quickly, efficiently, and courteously
  • Ensure implementation of all hotel policies and house rules
  • Monitor all V.I.P’s special guests and requests
  • Perform other functions as required and directed

QUALIFICATIONS:-

  • A hospitality degree in Hotel Management or a related professional qualification
  • A minimum of five (5) years’ experience in a similar position within a four star hotel environment including Supervisory/Management experience is required.
  • Management experience in Rooms Division operation with sufficient knowledge of guest service areas.
  • Ability to work a flexible schedule to include nights, weekends and holidays
  • Effective management, leadership, organizational skills

Salary compensation will be commensurate with qualifications and experience.

A detailed Curriculum Vitae and the names, addresses and telephone numbers of three business references must accompany applications.  Applications should be mailed to the address below or e-mailed to: hr@rposthotel.com no later than August 15, 2017.

Search and Selection

P.O. Box 1017

Port of Spain

Local applicants are also required to submit a copy of the application to:

Chief Manpower Officer, Ministry of Labour & Small and Micro Enterprise Development, Duke Place,

50-54 Duke Street, Port of Spain

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