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Job Ref.:

Job Title: Supervisor

Sector: ACCOUNTING,AUDIT,FINANCE,ECONOMICS,PURCHASING,INSURANCE ADMIN,

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Town / City:

Job Type: Permanent full-time

Job description:

CAREER OPPORTUNITY

SUPERVISOR

JOB SUMMARY

To direct, organize, control, co-ordinate and supervise the day to day operations of the Branch location, in full compliance with the company standard operating procedures.

MAIN RESPONSIBILITIES

  • Develop and maintain satisfactory customer relationships with both internal and external customers.
  • Analyses all reports and takes steps to align improvements with KPI’s.
  • Manages branch stock levels for forms and relevant stationery, adhering to company policies and guidelines with regards to Inventory Management.
  • Ensures the safe and secure opening and closing of branch and that only authorized personnel have access to keys and alarm panels.
  • Prepare daily summary of reports required for MoneyGram/SurePay and Cambio operations
  • Ensure daily cash reports are balanced, approved, reconciled to cash on hand and deposited.  Ensure deposit records agree to bank deposits.

  • Operate and balance petty cash daily; ensuring the accurate disbursement and replenishment of cash, and that supporting documentation is attached for all disbursements and that cash is signed for by the recipient.
  • Maintain proper filing systems and ensure filing is done as requested.
  • Assists in other responsibilities in the branch as required.
  • Ensuring that the location facilities are maintained:
    • Cleaning Personnel
    • Security
    • Utilities
    • Forms and relevant POS adequately displayed

•      Supervision of cashiers

•      Relief Cashier when necessary

•      Maintenance of receipts and deposit books for cashiers

•      Temporary assisting MRSL with cash control when necessary

•      Processing of all bills received from customers for payment via Sure-Pay and reconciliation of daily reports

•      Printing, verification and reconciliation of daily reports relevant to transactions.

•      Balancing cash drawers on a daily basis. Balancing and reconciliation of cash floats.

•      Keeping accurate records of balancing transactions to ensure that all books and insight entries are accurate daily

•      Making receipts and other mails

•      Adherence to Compliance Program and Policies

. Provide reports to head office as required

Ensure currency display boards are updated daily.

ESSENTIAL JOB REQUIREMENTS

  • An Associate Degree and/or Diploma in Business Management Studies
  • Certificate in Microsoft Office
  • A minimum of three (3) years’ supervisory experience in customer service environment would be an asset
  • Must be able to work shifts and on weekends

KEY COMPETENCIES

  • Customer Service
  • Accuracy
  • Integrity
  • Compliance
  • Confidentiality
  • Teamwork
  • Attention to detail and accuracy
  • Excellent planning and organizing skills
  • Strong communication skills
  • Problem analysis capability
  • Judgment and problem-solving skills
  • Attendance and Punctuality
  • Dependability

INTERESTED AND QUALIFIED CANDIDATES PLEASE CONTACT:

The Human Resources Department Massy Finance

61 – 63 Edward Street

Port of Spain

Or E-mail vacancies@massyfinance.com

 

Please note that only suitable applications will be acknowledged

Please note that all applications must be submitted by June 27st 2017. 

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