CHANNELS OF COMMUNICATION : The incumbent will report to the Outlet Manager or to any other person(s) as may be designated from time to time.
CORE FUNCTIONS: To answer the delivery line and take accurate orders from the customers and deliver food in a timely manner. Also to conduct yourself in a professional manner on the road and at the customers premises.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To answer the delivery line at the outlet and take the customers orders accurately.
Keep delivery service vehicle and delivery area clean and organized while adhering to principles of sanitation and safety in handling food and equipment.
Prepare order receipt on the appropriate form and have it signed by the management on duty.
Alert the management team of the order to get assistance in packing.
Double check order before departing the outlet for delivery
Wear the assigned uniform including head-wear when making delivery to customers.
Deliver food in a timely manner to ensure food quality.
Be courteous, neat and professional always aware of the company’s image.
Collaborate with management to communicate customer concerns and complaints
Returns the copy of the order to management after deliveries at the end of the day’s duty.
It is the responsibility of the drivers to keep their vehicle clean, in good working condition by performing daily maintenance checks and any required repairs.
Always keep within the law regarding driving speed limits, parking. Any tickets received are the responsibility of the driver.
Perform any other assigned duties in the operations of the outlet when not performing delivery duties.
EDUCATION AND EXPERIENCE
The incumbent must possess a clean Class 3 Drivers Permit.
Experience in the restaurant industry would be an asset.
Basic mathematical skills
Good interpersonal skills
This document is intended to reflect the general details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be intrinsic to the overall performance of this job.
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