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Job Ref.:

Job Title: Store Supervisor



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Job Type: Permanent full-time

Job description:

Store Supervisor


  • Assists with overseeing the operations of the retail store.
  • Supervises retail staff, including but not limited to staff on the shop floor and the inventory team.
  • Implements and executes the Company’s policies and procedures regarding cash management, store security and inventory (shrink, damages and expiries control).
  • Supervises and executes the inventory process, including receiving, stocking, pricing, returning and transferring of merchandise.
  • Ensures proper housekeeping of all inventory and inventory related areas and ensures that products are clean and ready to be displayed.
  • Participates in stock counts as required, including but not limited to investigating and analyzing variances and ensuring that areas identified for improvement are successfully addressed.
  • Performs and supervises replenishment and merchandising in accordance with planograms and assists with store displays and execution of all store specific promotional and marketing programs as directed.
  • Ensures that pricing is accurate and that price tags are affixed in the appropriate locations to ensure accuracy and visibility to customers.
  • Assists with the analysis of financial statements in order to enhance profit making opportunities.
  • Identifies opportunities for improvement and recommends and implements these changes for operational and customer service improvement.
  • Coaches, counsels, disciplines, motivates and trains employees to achieve established targets.


  • Undergraduate Degree in Business Management or a related field.
  • Minimum of two (2) years’ experience in a retail environment.
  • At least one year experience using inventory management systems including ordering, receiving and analyzing shrink.

 Skills/Abilities considered as assets for the job:

  • Proven ability to lead, manage and motivate a team of direct reports.
  • Excellent organizational skills.
  • Excellent interpersonal skills.
  • Strong leadership skills.
  • Strong customer-service orientation.
  • Computer literate and intermediate to advanced proficiency in the use of Microsoft Office, including but not limited to Excel; Word and PowerPoint.

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