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Job Title: Customer Service Representative/ Administrative

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH CENTRAL -CUREPE,MT HOPE,SAN JUAN

Town / City:

Job Type: Permanent full-time

Job description:

Customer Service Representative/ Administrative

To ensure that all sales orders/customer queries are completed in a timely, efficient and professional manner

PRINCIPAL DUTIES

  • Entering data of all sales orders including email and fax orders
  • Entering data of all credit notes        
  • Taking phone orders from customers/salespersons.
  • Dealing with customer complaints and queries
  • Dealing with walk-in customers
  • Copying and distribution of price sheets and memos.
  • Sorting and distribution of completed order sheets

 

QUALIFICATIONS AND EXPERIENCE

  • A minimum of five (5) CXC/GCE O'Level passes, including Maths and English
  • Must be computer literate
  • Data entry experience
  • Experience dealing with customers

KNOWLEDGE AND SKILLS

  • Ability to multi-task
  • Strong organization skills with the ability to meet deadlines
  • Good  communication and interpersonal skills

 

 

 

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