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Job Ref.:

Job Title: Security/Surveillance Supervisor



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Job Type: Permanent full-time

Job description:

Position title:    Security/Surveillance Supervisor       

Location:             Arima, Omera Road

Position Type:   Full time

Position Summary: The Security/Surveillance Supervisor will oversee the day-to-day activities of the in-house security team whilst also ensuring that the surveillance monitoring room is operational and covered at all times.

Duties and Responsibilities:

  • Observe the current security systems in place and make recommendations
  • Assist in building in-house security/surveillance team
  • Supervise and coordinate all security personnel
  • Maintain surveillance room
  • Observe and monitor staff at all levels
  • Build and implement theft prevention strategies
  • Train and re-train Surveillance operatives.
  • Keep accurate record of all activities
  • Pro-actively ensure the protection of merchandise and property within the building and compound.
  • Patrol the shopping area
  • Direct emergency vehicles and other traffic if a major incident occurs.
  • Respond to emergency situations as they arise.
  • Accurately reporting all incidents to senior managers.
  • Preventing and detecting offences on site, paying particular attention to theft/shoplifting.
  • Escorting individuals off the premises.
  • Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service.
  • Controlling the entry and exit of vehicles during busy periods.
  • Making sure that no unauthorised personnel enter restricted areas.

Qualifications and Experience

  • Five –Ten (5-10) years experience in a similar position
  • Excellent Communication Skills and a strong customer service orientation
  • Experience in working within a Retail/Supermarket environment will be considered an asset
  • Knowledge in operating surveillance equipment
  • Regimental/Military Experience will be considered an asset
  • Computer Literate

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