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Job Ref.:

Job Title: QUICK SERVICE-Customer Service Representative



Town / City:

Job Type: Permanent full-time

Job description:




Job Purpose

The incumbent is primarily responsible for receiving, delivering and demonstrating the use of units to customers. This position reports to the Service Supervisor.


Key Duties and Responsibilities

  • Receives and delivers units in accordance with policies and standard operating procedures.
  • Coordinates with the relevant personnel to ensure priority on urgent jobs.
  • Assembles equipment.
  • Assists with the demonstration of units.
  • Ensures work environment is maintained in a clean and safe condition
  • Provides assistance to Technicians and the Service Supervisor.
  • Assist with Customer Service and Building Maintenance when necessary.
  • Any other related duties assigned by Management.


Academic Qualifications, Experience and Soft Skills

  • A minimum of five (5) CXC or GCE O’ Level passes inclusive of English Language and Mathematics
  • Proficiency in the Microsoft suite of applications
  • At least one (1) year experience in a similar capacity
  • A Certificate in Auto and Diesel Mechanics would be considered an asset
  • Excellent interpersonal skills
  • Team Oriented
  • Excellent communication skills both oral and written

All applications are to be submitted no later than March 27th, 2018:


Please specify “Quick Service Customer Service Representative in the subject


Human Resource Department

F.T. Farfan Limited

3-5 Ibis Avenue

San Juan

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