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Job Ref.:

Job Title: Retail Store Supervisors



Town / City:

Job Type: Permanent full-time

Job description:

Mode Alive Trading Company Limited



Now Hiring


Retail Store Supervisors 26yrs /over

 (minimum 3 years experience in a similar position or other qualifying experience)

Candidate will be responsible for overall maintenance of retail shop. This includes supervising retail staff, co coordinating the dispatch and receipt of goods, product merchandizing and assisting customers.

  • Supervise retail staff, among which includes sales staff, porters, and the cashiers, in a respectful disciplined manner
  • Work on store displays and Merchandizing in a style consistent with the Mode Alive image
  • Coach, counsel, discipline and train employees
  • Evaluate staff performance
  • Identify market trends that appeal to customers and report to the Buying Team
  • Ensure store is clean and products always properly tagged and displayed
  • Prepare store inventory requisitions and ensure store is properly stocked
  • Make sure that health and safety standards are met
  • Organize and distribute staff schedules
  • Schedule, prepare agendas and reside over staff meetings
  • Help, drive, motivate, and encourage retail sales staff to achieve and exceed sales targets
  • Handle customer complaints, issues and questions in a friendly, courteous, timely and professional manner.

Qualifications and Experience

  • At Least 5 CXC ‘O level/CSEC passes including Math and English
  • Excellent written, oral, and verbal communication skills
  • Microsoft Office Suite
  • Must have excellent customer service skills
  • Always punctual, diligent and polite.


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