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Job Title: Business Analyst



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Job Type: Permanent full-time

Job description:


HRplus Software LLC an Indigenous Caribbean Software Company is looking to recruit a Business Analyst to join its dynamic team.  The Business Analyst/Implementation Specialist acts as the liaison between business units and IT departments; completes business requirements and executes business cases in support of solution projects.  Acts as a liaison between IT and clients by opening and maintaining lines of communication to offer application solutions and improve client satisfaction.  Single-point-of-contact (SPOC) for business solution implementation and configuration based on client’s documented needs.


  • Understand project/customer business requirements and do gap analysis visualizing as-is and to-be scenarios.
  • Act as SPOC (Single-point-of-contact) for any functional aspect of the application and its features.
  • Be able to create and own the detailed functional design that meets business requirements by leveraging the capabilities available in the application.
  • Bridge the gap between business stakeholders and technical team to enable successful delivery of technical architecture & design, solutions and test strategies that meets customer expectation.
  • Lead implementation and configuration of software to meet client specifications
  • Collaborate with Project Manager, Training Manager and Application Manager to organize workshops, client presentations and obtain sign-offs, in delivering client solutions


  • Undergraduate degree in Information Systems or Business Management, or a combination of qualifications and experience.
  • Multilingual (Spanish and French) speaker.
  • Proven expertise in requirement gathering and providing sterling solutions
  • Knowledge of SDLC concepts and Data Flow Diagrams will be an asset.
  • Experience with HR and Payroll software will be an asset
  • Excellent leadership, customer interfacing, communication and inter-personal skills
  • Adaptable and “We-Can” attitude and meet deadlines
  • Good oral and written communication skills and strong analytical skills
  • Possessing strong values - Integrity, honesty and confidentiality
  • Ability to work flexible hours and to travel at short notice.

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