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Job Ref.: Job 016-18

Job Title: SERVER

Sector: HOTEL,HOSPITALITY/TOURISM/FOOD,BEVERAGE

Location: SOUTH -SAN FERNANDO,POINTE A PIERRE

Town / City: C3 Centre

Job Type: Permanent full-time

Job description:

SERVER

Are you self-driven, highly motivated, flexible and have a positive attitude?   Then we want you.  We are looking for dynamic, customer focused people to provide services to our guests at our  Price Plaza and  C3 Centre Restaurants.

 

POSITION SUMMARY: 

The incumbent is required to perform sales and service of food and beverage items to dining room/bar guests with adherence to Ruby Tuesday’s standards. He/she is responsible for meeting specific sales expectations, as set by management on a daily basis

Operations

  • Guide guests through food, beverage and promotional menus.
  • Make suggestions and answers questions regarding food, beverages and service.
  • Write down, repeat order and accurately inputs guests’ orders at the micros unit.
  • Deliver food and beverage from kitchen and service bar according to Ruby Tuesday’s standards.
  • Ensure high quality preparation and presentation of food and beverage items.
  • Responsible for attention and response to guests’ needs and requests throughout entire meal.
  • Presents accurate guest’s cheques, accepts payments, and quickly makes correct change.
  • Perform side work assigned and station maintenance.
  • Serves a minimum of two (2) to four (4) table stations.
  • Maintains a pleasant, courteous and friendly attitude while contributing to a team work based environment.
  • Required to greet and bid farewell to every guest as they enter and leave the restaurant to ensure a positive dining experience.

Customer Service

  • Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
  • Attend to customers within thirty (30) seconds of them being seated.
  • Correct potential problems before they affect customers.
  • Performa all other job related duties

QUALIFICATIONS AND EXPERIENCE

  • Certificate in Secondary School education
  • At least six (6) months’ experience in the Hospitality industry
  • Food Badge
  • Police Certificate of Character

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