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Job Title: Vice President, Academic Services



Town / City:

Job Type: Permanent full-time

Job description:


Job Title:

Vice President, Academic Services


Reporting Relationship:



Participates in defining NESC’s overall strategic direction


Strategic Leadership:


Sets broad education policies with guidance from President


Operates with significant autonomy subject to direction from President


May be called upon to act in the role of President during their absence


Job Summary:

The incumbent will have overall responsibility for NESC’s Education System. The incumbent will provide direct leadership of curriculum, teaching and learning, and examinations and assessments.

Essential Duties and Responsibilities:

  1. Provide educational leadership and determine the courses of study with direction from the President.
  1. Prepare and monitor the implementation of strategic and operational plans for the Office of the Vice President, Academic Services, all Campuses and relevant divisions and units.
  1. Coordinate the preparation of the budget of the Office of the Vice President, Academic Services and allocate resources to achieve strategic imperatives.
  1. Provide recommendations for changes in education policies as required.
  1. Design structures, systems and work processes to facilitate effective work of the Office of the Vice President, Academic Services, Campuses and relevant divisions and units.
  1. Co-ordinate with the Vice President, Financial Services for the effective and efficient use of and planning for facilities.
  1. Co-ordinate with the Vice President, Student Services for the preparation of the class schedule each semester; approves the final class schedule.
  1. Monitor workflows and operating procedures to ensure consistency, service, quality, budget, timeliness, efficiency expectations and accuracy of work.
  1. Provide oversight of adherence to NESC’s policies and procedures by office and campus staff and students.
  1. Ensure the effective assessment, review, development, implementation and delivery of curriculum.
  1. Review and update academic regulations and policies to preserve academic integrity, and monitor compliance with local and international standards and certification.
  1. Oversee the preparation and revision of programme plans for the NESC.
  1. Provide overall direction of student support systems.
  1. Contribute to student recruitment and marketing of the institution’s programme offerings.
  1. Collaborate with the Marketing & Corporate Communications department for the compilation, update and maintenance of information for the published course catalogues/prospectus.
  1. Work with NESC ISO Management Representative to ensure all sections under Academic Services perform all required tasks in adherence with NESC’s QMS in order to achieve and maintain ISO certification.


  1. Report on performance of all Campuses and respective locations to the President and provide recommendations for improvement and implementation of Campus Improvement Plans.
  1. Direct the preparation of relevant statistical reports on Campus performance and activities for internal and external stakeholders.
  1. Oversee all personnel matters relating to all staff under the umbrella of the Office of Academic Services including; recruitment, complaints, disciplinary action, termination and dismissal, performance evaluations, training & development, promotion and merit; and the preparation and approval of strategic and professional development plans.
  1. Provide specific oversight for Campus Manager, Deputy Campus Manager, Dean, Head of Department, Lecturers and other related personnel for performance assessment, the development/review of relevant procedures; preparation and distribution of schedules; generation and issuance of gap analysis with recommendations in accordance with best practice.
  1. Maintain and accurately report on Lecturers, Instructors, Campus Managers, Deputy Campus Managers, Dean, Head of Department, Projects & Maintenance and other relevant personnel performance and make appropriate recommendations for improvement in respective areas
  1. Provide support/guidance to the Business Development Department in coordinating the use of Campus Facilities for customized programmes and other revenue generating activities.
  1. Lead the development, integration, maintenance and upgrade of the Information Technology & Communication System for Campus use and in education.
  1. Demonstrate and encourage integrity and loyalty towards the NESC and its agents among staff.
  1. Liaise with relevant Ministries, professional associations and regulatory agencies and other relevant agencies/partners as required and to ensure conformance with applicable standards.
  1. Perform all duties in compliance with HR, HSSE & ISO standards as specified by the HR, HSSE & ISO departments.
  1. Participate on relevant Committees as directed by the President.
  1. Related duties as required.

Qualification and Experience:

Bachelor’s degree or equivalent in an academic or technical discipline.

A Master’s degree in Education.

Considerable experience as an education administrator at a senior level.

Possession of a Ph.D. in Education will be an asset.




Experienced (2 yrs.)


Specialist (5 -7 yrs.)


Expert (8-10 yrs.)


Required Knowledge, Skills and Abilities:

  • Expert knowledge of education systems and education administration.
  • Knowledge and experience in workforce and economic development, adult education, curriculum & continuing education programmes and student support
  • Considerate knowledge of current education theories and practice.
  • Ability to apply supervisory principles, practices, and methods.
  • Capacity to develop and build teams, and facilitate conflict resolution.
  • Ability to effectively manage resources, human, financial, infrastructural etc.
  • Ability to lead research, and conduct analysis and prepare appropriate reports
  • Experience in accreditation process.
  • Knowledge of governmental codes, statues and regulations that govern training institutions.
  • Knowledge of relevant major policies and procedures.


  • Strong customer service orientation.

Job Requirements:

  • Awareness of the NESC’s business/environment
  • Expert knowledge of NESC’s strategic direction
  • Extensive leadership experience in education management
  • Well-developed interpersonal, communications and negotiating capacity
  • Sound analytic skills
  • Maintenance of confidentiality
  • Operating knowledge of and experience with personal computers and peripherals, and ability to use office software applications (Microsoft Suite)

Work Environment:

  • Work in indoor and outdoor environments
  • Visit NESC’s locations & external sites.
  • May visit students at work placements
  • May involve exposure to potentially hazardous materials and equipment

Physical Demands:

  • Sit for extended periods of time
  • Stand, walk and bend over, reach overhead, grasp, push, pull and move, lift and/or carry up to 25 pounds to waist height

Equipment and Protective Gear:

  • Office Equipment (Facsimile machines, Multimedia machines, Computers, Printers, Scanners)
  • Telephones and Voice mail systems
  • Safety shoes, helmet, protective eye wear


  • Quality of Teaching & Learning within the organisation
  • Education performance
  • Monitoring & Management of relevant Division or Units
  • Maintenance and Storage of all Resources under Academic Services

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