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Job Ref.:

Job Title: Sales Attendant

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Town / City:

Job Type: Permanent full-time

Job description:

Job Summary

The job incumbent is responsible for obtaining or receiving merchandise, totaling bills, and providing quality customer service to all customers in the store.

Job Description

Role and Responsibilities

·       Attend to Customers (Cash & Credit accounts): retrieve goods, write bills, delivery slips etc.

·       Answer the telephone, handle enquiries with courtesy and respect, transfer calls, take messages etc.

·       Total price and tax on merchandise purchased by customer to determine bill

·       Prepare and disseminate quotations as required (email or fax)

·       Set up product displays or arrange merchandise on counters, tables & shelves to promote sales

·       Stamp, mark or tag prices on merchandise

·       Data entry of job and warranty cards into computer system

·       Conduct follow-up phone calls to customers concerning repaired items etc.

·       Keep the showroom clean and orderly

·       Carry out stock counts as required

·       Perform any other duties, with the scope of Sales, as assigned by Manager/ Supervisor

Qualifications and EXPERIENCE

·       A minimum of five (5) CXC Level passes inclusive of English Language and Mathematics

·       A minimum of one (1) year experience in a customer service or sales environment

·       Previous experience with power tool repair and maintenance will be an asset

·       General Computer Literacy

Skills Required

·       Good interpersonal and communication skills

·       Professional and courteous disposition

·       Cooperative and helpful attitude

·       Willingness to learn   

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