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Company: Mario's Pizzeria Ltd.

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Job Ref.:

Job Title: Customer Service Team Members

Sector: HOTEL,HOSPITALITY/TOURISM/FOOD,BEVERAGE

Location: SOUTH -SAN FERNANDO,POINTE A PIERRE

Town / City: Couva/ Chaguanas/ San Fernando

Job Type: Permanent full-time

Job description:

Customer Service Team Members

Description

Work for over $3,500 Monthly! Customer Service Team Members earn $15 per hours plus $5 per hours if you come to work on time as scheduled. Therefore, at total of $20.00 and then $20.50 once confirmed.

JOB OBJECTIVE

To deliver an excellent and prompt, customer service, by demonstrating product knowledge skills in the varied choices on our menus through professional communication.

KEY RESPONSIBILITIES

The incumbent is required to:

  1. Have a full working knowledge of preparation techniques.
  2. Give demonstrations of products and items on sale in order to assist the customer in making an informed buying decision by describing our product combination and all menu items.
  3. Stimulate buying interest by displaying excellent marketing skills both on the phone and front counter.
  4. Speak fluently and with a pleasant voice which reflects the company's objective of pleasing our customers, when voicing customers’ orders on the microphone.
  5. Be the recipient of customers' requests, complaints and keep the Branch Management Team informed.
  6. Use food scale properly and follow basic instructions for standardized recipes.
  7. Perform timely preparation and service of all menu items.
  8. Perform duty in a hygienic manner by personal hygiene and safe food handling.
  9. Practice safe work place procedures.
  10. Keep workstation clean and tidy.
  11. Perform other related duties as required by the job function.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     `

MINIMUM QUALIFICATIONS, SKILLS AND EXPERIENCE

  1. Three (3) CXC passes one of which must be Food and Nutrition/or have completed Secondary Education;
  2. Experience working in a Kitchen/ Restaurant environment would be an asset;
  3. Computer Literate;
  4. Customer oriented and possess the right attitude;
  5. Good interpersonal and oral communication skills;

This vacancy is closed.


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