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Company: Employers Solution Centre Limited

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Job Ref.: HRO2017004

Job Title: MEMBERSHIP RELATIONS OFFICER

Salary / Package: $7,500.00 Plus Travelling Allowance & Commission

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH CENTRAL -CUREPE,MT HOPE,SAN JUAN

Town / City: ARANGUEZ

Job Type: Permanent full-time

Job description:

JOB SUMMARY
To attain the level of Membership desirable for the positioning of the Employers Consultative Association (ECA), the Premier Employers Representative Organization, as a profitable and viable business.

 

KEY RESPONSIBILITIES


MEMBERSHIP DEVELOPMENT & SERVICE

- Schedule and attendmeetings to discuss withManagers, HR/IR Specialists and Corporate Secretaries of Private and Public Organizations with specific objective of recruiting their organizations’ into the ECA.

-Initiate and develop appropriate campaign and guide the implementation of other vibrant strategies to promote member engagement and recruitment and retention.

- Develop appropriate relationship with the members to encourage participation in activities hosted by the organization.

- Prepare proposal packages for prospective Companies to encourage membership.

- Assist with the development and implementation of appropriate strategies for membership welcome and orientation into the ECA.

- Actively Follow-up on prospective members

- Pay Courtesy visits to existing members on a scheduled basis

- Secure completed application forms and other documentation to ensure completeregistration of members.

- Maintain accurate and updated membership listing.

- To ensure that marketing plans are effectively implemented on time and in budget and success is measured, reported on a weekly basis and reviewed as appropriate

- Liaise with company representatives to ensure their renewal notice has been received.

- Visit members who have cancelled their membership in an attempt to recover membership.

 

BUDGET

- Assist with the determination of Budget Targets annually

- Achieve 100% revenue for Membership and Registration Fees as per Budget.

 

PROMOTING SERVICES

- Liaise with members (old and new) to advise/inform them of upcoming activities, programmes and events hosted by the organization.

- Assist with the marketing of in-house and regional seminars and workshops for the purpose of achieving high participation from members and non-members

- Represent the ECA at official meetings

- Promote and sale of Publications at visits.

Qualifications required:

REQUIRED QUALIFICATIONS & EXPERIENCE
- Bachelor Degree in Marketing or related field
- A minimum of three (3) years’ experience in a marketing/communications capacity.
- Proven track record in sales
- Experience in providing excellent Customer Service.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
 High degree of organisation, with the ability to work in a challenging environment with strict
deadlines.
 A proven track record of aggressive, innovative and growth oriented Promotional activities
 A good knowledge of the roads and districts in Trinidad and Tobago
 Experience in market research and analysis
 Successful record in implementing sales promotions
 Excellent communication/interpersonal skills and strong leadership qualities.

Must possess a vehicle and be willing to go to various geographical areas across Trinidad and Tobago.

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