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Company: McEnearney Business Machines (MBM)

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Job Ref.:

Job Title: Sales Support

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Job Type: Permanent full-time

Job description:

Sales Support

  • Processing of customer requests; reporting and resolving customer's queries
  • Processing new sales leads by preparing quotations and invoices for customers 
  • Writing proposals for customers and preparing responses to RFP & tenders
  • Reviewing  proposals and customer solutions with solutions design team
  • Preparing picking tickets for customer orders and coordinating with Warehouse to execute delivery to customers
  • Monitoring the transaction progress and notifying the salesperson/Sales Manager of any issues
  • Assisting with the collection of receivables and issues related to payments, by advising customers of the account status,  and liaising with Finance to coordinate the collection of payment
  • Collating information and preparing sales reports
  • Compiling information for purchase requisitions
  • Perform technical product configurations
  • Maintaining records and filing of all relevant documentation
  • Performing other related duties as may be assigned by Management.

Qualifications/ Experience

  • Associate Degree in Business Administration or equivalent qualification
  • Minimum of five (5) CXC subjects, must have Mathematics and English
  • A minimum of two (2) years’ work experience in a similar role
  • Qualifications in Customer Service or Sales will be an asset

Required Skills

  • Proficient in use of Microsoft Office suite
  • Excellent customer service skills and understanding of telephone etiquette
  • Good organisational and time management skills
  • Strong verbal and writing skills
  • Accuracy and attention to detail
  • Familiarity with an IT sales environment and the related concepts
  • Experience in Dynamics Great Plains will be an asset

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TrinidadJob.com is an online Recruitment Service that operates within the Trinidad and Tobago job market. We advertise Jobs in Trinidad and Tobago, Employment in Trinidad and Tobago, Vacancies in Trinidad and Tobago and any other relations that bring job seekers and employers together. Our objective is to provide a comprehensive job listing that will be worthwhile to job seekers; and to provide employers with the best quality candidates. We have been incorporated since August 2011 and we are managed by a board of HR, Financial Services and IT Professionals.