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Company: EUROPA (Trinidad & Tobago) Limited

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Job Ref.:

Job Title: Cleaner (North)

Sector: FACILITIES,FACILITES MANAGEMENT,MAINTENANCE

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Job Type: Permanent full-time

Job description:

SUMMARY

Job Title: Cleaner

Department: Housekeeping

Reporting to: Cleaning Supervisor

Location:

Hours of Work: 40 Hours per week (on occasion there will be a requirement to be available for advice outside of normal working hours)

Salary:

JOB OVERVIEW

To ensure exemplary standards in respect of the cleaning service provided to the client and customer care to the public are delivered at all times. Fellow colleagues are supported and assisted so that team work thrives on site.

The post holder will be hardworking and committed to ensuring the highest cleaning standards are adhered to at all times. Professional at all times and readily interacting with the Public as required. A good team player.

MAIN DUTIES AND RESPONSIBILITIES
This role will include a variety of tasks including the following:
  • To be a clean, smart in appearance, and wear company uniform at all times so that Europa’s reputation for professionalism and quality is never compromised.
  • To ensure that all cleaning duties carried out are strictly in accordance with BICS standards so that quality work is delivered fully meeting/exceeding client expectations.
  • To ensure that all work undertaken is strictly carried out in accordance with Europa’s Health and Safety procedures. Moreover to demonstrate their commitment to the fact that each Europa employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.
  • Whilst on site to effectively interact with the Public and where appropriate recognize situations wherein it will be appropriate to offer assistance/add value i.e. lost children, members of the public unwell distressed, evacuations.
  • To carry out cleaning duties as directed by the team leader. Moreover to always consider the work undertaken and wherever opportunities for improvements to working practices exist, put forward suggestions so that ‘continuous improvement’ is the norm.
  • To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.
  • To undertake ad hoc duties as directed/ operationally required.
Qualifications and Experience

Essential:

  • Good communication skills both verbal and written
  • Good customer care skills
  • Smart Clean Appearance
  • Totally committed to quality

Desirable:

  • Previous cleaning experience
  • BICS qualification
Competencies
  • Excellent communication and team working skills.
  • Ability to work under own initiative with a proactive outlook
  • Ability to work unsupervised and take responsibility
  • SUMMARY

    Job Title: Cleaning Area Supervisor

    Department: Housekeeping

    Hours of Work: 40 Hours per week (on occasion there will be a requirement to be available for advice outside of normal working hours)

    Salary:

    JOB OVERVIEW
    Tensure an exemplary standards of customer and operational service are provided to the client, tenants and visitors to the site at all times. The Cleaning Area Supervisor will provide support to the Cleaning Manager for team building and morale and be required to foster a good relationship with our customers.
    MAIN DUTIES AND RESPONSIBILITIES

    The position of Area Supervisor is a highly trustworthy position responsible for assuring that all contracts are performed at the level described in the Scope of Work and the customer’s expectations.

    The Area Supervisor works in conjunction with the Cleaning Manager and the Training Supervisor to assure that employees are adequately trained in the safest way of job procedures. Job responsibilities include:

    • Is responsible for quality control, staffing, training, work assignments and time cards.

    • Quality control requires regular written on-site inspections conducted with Site Supervisor and/or customer

    Responsible for determining necessary staffing levels to satisfy Scope of Work while remaining within budget.

    • Requires a satisfactory working knowledge in all major areas of building maintenance, including restroom sanitation, office cleaning, carpet care, hard floor care, equipment operation and maintenance, chemical knowledge, MSDS and safety.

    • May be required to attend scheduled training sessions conducted by the Cleaning/Training Manager.

    • Certification and participation in BISC/ISSA may be required for continued employment and promotions.

    • Ability to fill out clear, legible written reports, quality control inspections, Purchase Order request, employee evaluations, inventory reports and other forms as needed.

    • Expertise in communicating complex tasks in a simple format to line workers and supervisors.

    • Ability to read, write and possibly type forms, directions, emails and other communications.

    • Ability to read, comprehend, and implement the Scope of Work for a contract and communicate that knowledge to Site Supervisor and workers.

    • Working knowledge of computer software including spreadsheets, word processing and other products used in managing accounts.

    • Capacity to substitute for absent Site Supervisor on short notice.

    QUALIFICATIONS AND EXPERIENCE

    Essential:

    • Previous cleaning and cleaning supervision experience
    • Good communication skills both verbal and written
    • Good customer care skills
    • Smart Clean Appearance
    • Totally committed to quality

    Desirable:

    • BICS or ISSA qualification
    COMPETENCIES
    • Excellent communication and team working skills.
    • Ability to work under own initiative with a proactive outlook
    • Ability to work unsupervised and take responsibility

    Contact #776-4928

This vacancy is closed.


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