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Company: Yogurtland

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Job Ref.:

Job Title: Team members

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NATIONWIDE

Town / City: San Fernando/ Price Plaza/ Trincity

Job Type: Permanent full-time

Job description:

REPORTING TO:                                       Team Lead and/or Manager

MAIN OBJECTIVE OF POSITION:        To ensure that customers receive outstanding service

KEY ACCOUNTABILITIES

  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Manage guest traffic
  • Maintain an awareness of all promotions and advertisements.
  • Assist in preparation of yogurt and yogurt dispensers
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in processing and replenishing merchandise and monitoring floor stock (toppings, cups, etc).
  • Assist in maintaining a clean floor, tables, counter top, etc
  • Assist in cleaning yogurt machines
  • Aid customers where necessary
  • Assist in ringing up sales at registers and/or bagging merchandise.
  • Any other tasks as assigned from time to time by any manager.

SKILLS AND COMPETENCIES

  • Ability to operate all equipment necessary to perform the job
  • Ability to communicate with associates and customers
  • Ability to read, count, and write to accurately complete all documentation

REQUIREMENTS

  • Physical ability to stand for extended periods, and to move and handle boxes of merchandise which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends, and holidays as needed

ACADEMIC OR WORK EXPERIENCE

  • A minimum of three (3) O’Level subjects
  • At least three (3) years work experience in food and service industry
  • Training in hospitality will be an asset
  • Valid Food Badge

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