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Company: SuperPharm Limited

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Job Ref.:

Job Title: Beauty Advisor

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH EAST -ST AUGUSTINE,TUNAPUNA,AROUCA,PIARCO

Job Type: Permanent full-time

Job description:

Beauty Advisor

KEY RESPONSIBLITIES:

  • Maintains a friendly disposition and provides delightful customer service daily.
  • Proactively listens and engages customers to identify their needs, offer assistance and make them aware of options in terms of appropriate products and services.
  • Advises customers on the selection, prices of goods available, use and care of merchandise and specialized products, and escorts them to the location of the goods.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Provides expert advice on, promotes and sells cosmetic products, hair care products and related beauty equipment.
  • Skillfully demonstrates and applies beauty products and cosmetics.
  • Instructs customers about make-up application, carries out skin-analysis and gives advice about skin, hair and body care.
  • Offers personalized advice, tips, hints, mini-makeovers and product consultations for customers.
  • Uses testers and samples to demonstrate product application and leverage items from beauty promotional programs.
  • Ensures testers are stocked and maintained in compliance with hygiene standards.
  • Advises customers on the latest in-store promotions.
  • Cleans and merchandises shelves (including shelf tags, price tags etc.) counters and glass cases.
  • Stacks and displays items for sale as per the Company’s standards.
  • Receives payments by cash, cheque, debit or credit card for goods and provides accurate change to customers.
  • Attends and participates in meetings, seminars and other knowledge and business driving opportunities as required, and educates the Store team on new beauty updates, information and learnings gained from training.
  • Keeps abreast of new product and brand launches as well as overall industry trends.
  • Maintains a professional appearance and image at all times, in keeping with Company guidelines.

POSITION REQUIREMENTS:

  • Three (3) O’ level passes including Mathematics.
  • Professional certification in Cosmetology and/or Aesthetics.
  • One (1) years’ experience working in a similar role would be considered an asset.
  • Passion and enthusiasm for beauty and customer service.
  • Excellent interpersonal skills.
  • Strong creative ability. 

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