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Company: Mode Alive Trading

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Job Ref.:

Job Title: PC Technician



Job Type: Permanent full-time

Job description:

Job Title : PC Technician

30yrs /over

Responsibilities include but not limited to:

  • Install, troubleshoot and optimize user desktops and laptops, including hardware, software and connectivity issues.
  • Install and troubleshoot printers.
  • Provide Help Desk support to onsite and remote users.
  • Administer and support server backup systems.
  • Provide basic network administration support including user account maintenance, password management, and file access rights.
  • Monitor and maintain computer supplies (e.g. toners, monitors, etc.).
  • Asset management documentation.

Qualifications and Experience

  • At least 2 years of experience as a PC Technician.
  • PC Technician will have direct interaction with users (both local and remote) to solve software and hardware issues.
  • Working knowledge of Windows 7 and XP desktops in an enterprise environment (installation, configuration and troubleshooting).
  • Working knowledge of Windows 2000/2003/2008 server enterprise environments.
  • Experience working with and troubleshooting Office 2010 software.
  •  Arc-Serve Backup, Symantec Ghost and Symantec Antivirus software is required.
  • Experience installing, configuring and troubleshooting network and desktop printers.
  • Knowledge of TCP/IP, routing, DNS, DHCP and WINS protocols.
  • Experience with Mac OS10, iPad devices, Exchange 2003 and AS/400 are a plus.
  • Excellent organizational, troubleshooting, and problem solving skills are required.
  • Ability to work on multiple projects concurrently with minimal direction and provide real time, critical support.
  • Ability to keep detailed, accurate records.

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