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Company: MASSY Distribution Ltd

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Job Ref.:

Job Title: In Store Sales Representative



Job Type: Permanent full-time

Job description:



Build business by selling goods to customers and maintaining relationships with key clients. Responsible for resolving all aspects of customer inquiries and complaints, providing accurate and timely responses, and entering accurate information on the Customer’s database, so as to facilitate a smooth delivery of the company’s products to our customers.


  • Service over-the-counter/walk-in customers, and take phone-in orders.  Input and process orders accurately and on a timely basis.
  • Identify customer’s needs and suggest possible solutions as soon as possible.
  • Achieve set KPIs as per department standards.
  • Handle customer complaints immediately upon receiving them and document through the required process.
  • Rotate stock regularly so as to make certain products are positioned on the shelves by dates.
  • Ensure that products are replenished and shelves always packed appropriately.  Ensure that products are in good condition, neither damaged nor expired (unless otherwise stated and approved).
  • Good housekeeping so as to ensure the selling spaces for the products are clean and tidy.
  • Participate in the department’s Inventory Audits.
  • Ensure correct retail pricing on the shelves.
  • Assist in any other area as necessary in support of Company activities.
  • Maintain and improve the Company’s quality system.



  • Customer Focused
  • Ability to work in a dynamic environment with little supervision
  • High level of integrity
  • Be a team player with good interpersonal and communication skills
  • Must be able to work on Saturdays

Academic Qualifications

  • Associate Degree (Business related)
  • 2 years in a Customer Service/Sales Environment, preferably related to safety equipment and accessories

Computer Skills

  • Computer literacy (Word, Excel & Outlook)

Application Deadline : August 14, 2017

Email CV/Resume to

Question 1:

Do you have at least two years Customer Service/Sales experience, related to safety equipment and accessories?

Question 2:

Are you able to work on Saturdays?

Please answer the questions to Apply

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