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Company: HRplus Software LLC

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Job Ref.:

Job Title: Training Officer

Sector: CUSTOMER SERVICE,ADMINISTRATIVE,BUSINESS-ADMIN,CLERICAL

Location: NORTH -PORT OF SPAIN,WOODBROOK,ST. JAMES, MORVANT

Job Type: Permanent full-time

Job description:

JOB VACANCY: Training Officer – Permanent

 

Job Summary:

A Training Officer with vision, creativity and a proven track record in the development and delivery of training packages with a technical content, the individual should have experience utilising a blended learning approach to the delivery of training material, using multiple media and delivery methods to meet clients’ needs and provide service excellence.

Responsibilities:

  • Work with the Training Manager, Project Manager and subject-matter experts to identify specific training needs of customers;
  • Develop, organise and execute standard and customised customer training and “e-learning packages” that can be delivered in-house, at customers’ sites, or online;
  • Train other trainers to deliver training to the required standards of training excellence;
  • Develop and maintain training materials such as PowerPoint Presentations, Videos and manuals as required;
  • Produce training reports and other documents as required;
  • Collaborate with Project Manager, Training Manager and Application Development Manager to obtain sign-offs in delivering client solutions, and
  • Any other duties as requested by the CEO.

Qualifications:

  • Undergraduate degree in Information Systems or Business Management, or a combination of qualifications and experience
  • Excellent Customer Service and Client-Interfacing skills
  • Experience with HR and Payroll software will be an asset
  • Excellent command of the English language both written and verbal
  • Ability to also communicate effectively in Spanish, French or Dutch will be an asset
  • Adaptable and “We-Can” attitude towards meeting deadlines
  • Experience in the development of training packages and materials with preference given to experience in e-learning and multimedia programmes and packages
  • Creative presentation skills
  • Strong analytical skills
  • Possessing strong values - Integrity, honesty and confidentiality
  • Ability to work flexible hours and travel (locally and regionally) at short notice

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TrinidadJob.com is an online Recruitment Service that operates within the Trinidad and Tobago job market. We advertise Jobs in Trinidad and Tobago, Employment in Trinidad and Tobago, Vacancies in Trinidad and Tobago and any other relations that bring job seekers and employers together. Our objective is to provide a comprehensive job listing that will be worthwhile to job seekers; and to provide employers with the best quality candidates. We have been incorporated since August 2011 and we are managed by a board of HR, Financial Services and IT Professionals.