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Company: RADISSON Hotel

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Job Ref.:

Job Title: Security Officer



Job Type: Permanent full-time

Job description:

Radisson Trinidad Hotel is seeking to recruit individuals for the position of:

Security Officer

Scope: We are looking for outgoing, self-motivated individuals with great attitude and work ethic to join our team.

Role & Responsibilities: 

  • Patrolling the hotel internal and external areas.
  • Patrol hotel property to ensure the safety of guests and employees.
  • Protect all hotel assets
  • Assist guests and employees with respect to safety, security and hotel operations
  • Initiate and follow-up all investigations of crimes committed against property and persons.
  • Responding to and investigating concerns and complaints
  • Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts
  • Assisting guests with questions and concerns
  • Maintaining accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log floor patrol log, carpark patrol log, guest interaction log, etc.
  • Maintain a log of available taxis / drivers on the compound
  • Monitors and controls parking on hotel property.
  • Locks and unlocks designated doors as scheduled or required.
  • Records all significant observations/happenings and other appropriate documentation.
  • Takes proper actions during disasters in accordance with approved Hotel Emergency Manuals and Plans and communicates with appropriate personnel.
  • Providing escort for guests and employees as needed and various other customer service related tasks,
  • Working closely with all hotel departments
  • Write reports of daily activities and irregularities such as safety equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Reports any Safety and Security issues to the Supervisor.
  • Ensures adequate documentation of breaches in Safety and Security procedures.
  • To compose and present oral and written reports as required.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when required
  • Handle difficult situations in a professional manner
  • Meet and greet guest(s) at the front of the hotel
  • Assist guest(s) with their luggage from vehicle to Front Desk; Front Desk to assigned room(s)
  • Assist guest(s) with their luggage from assigned room(s) to Front Desk; Front Desk to vehicle
  • Assist guest(s) in relocating rooms
  • Assist guest(s) in contacting a reputable Taxi Service
  • Assist with any other guest hospitality needs
  • Any other related duties as may be assigned by the Director / Senior Supervisor / Supervisor.


  • The safety and security of guests and employees within the hotel and its premises. Protection of the hotel premises and assets against theft, fire, vandalism and trespassers.

Qualifications| Requirements

  • Must have at least three (3) O’levels (Math & English included)
  • Experience in this field would be an asset
  • Police Certificate of Good Character
  • 3 References
  • Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
  • Ability to carry out functions professionally
  • Excellent customer service skills to ensure high degree of customer satisfaction
  • Highly energetic, confident, reliable, punctual, and proactive individual
  • Ability to give attention to detail and perform tasks accurately
  • Strong interpersonal and problem solving abilities, highly responsible & reliable
  • Must be able to work shifts

A detailed Curriculum Vitae and the names, addresses and telephone numbers of two business references must accompany applications.  Applications should be mailed to the address below or e-mailed to: no later than July 06, 2018.

Search and Selection

P.O. Box 1017

Port of Spain

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