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Company: InfoTECH

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Job Ref.:

Job Title: IT Technician

Sector: COMPUTERS,IT,GRAPHICS,TELECOMMUNICATIONS

Location: NORTH EAST -ST AUGUSTINE,TUNAPUNA,AROUCA,PIARCO

Town / City: Valsayn

Job Type: Permanent full-time

Job description:

Salary: Not disclosed

Permanent full-time

Area: East-West /Central

Role: IT Technician

DESCRIPTION

Resolve general daily user requests for assistance as well as infrastructure-based support from time to time. The selected candidate must possess excellent technical knowledge, the ability to learn new skills and be able to communicate to clients and employees in an effective manner.

 IT Technician:

KEY FUNCTIONS AND DUTIES

  • Maintain records with current technical specs, software installations, operating systems, warranties and serial numbers.
  • Serve as the first point of contact for customers seeking technical assistance over the phone or email or on premise
  • Direct unresolved issues to the next level of support personnel
  • Perform infrastructure/cabling support from time to time.
  • Perform other related duties as required. 

Required Qualifications:

  • Minimum 5 CSEC subjects including English, Information Technology and Mathematics and at least one-year experience.
  • Relevant industry certifications and experience an asset.

REQUIRED EXPERIENCE:

  • Customer service and troubleshooting skills
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:

  • Must Have a Good Working Vehicle
  • Flexibility to work weekends and public holidays when required

Required Competencies:

  • Ability to work on own initiative
  • Must be able to do infracture/cabling.
  • Proficiency in the use of computer software applications
  • Excellent teamwork and interpersonal skills
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and without constant supervision
  • Excellent oral and written communication skills
  • Ability to demonstrate tact, confidentiality and professionalism in the execution of duties

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TrinidadJob.com is an online Recruitment Service that operates within the Trinidad and Tobago job market. We advertise Jobs in Trinidad and Tobago, Employment in Trinidad and Tobago, Vacancies in Trinidad and Tobago and any other relations that bring job seekers and employers together. Our objective is to provide a comprehensive job listing that will be worthwhile to job seekers; and to provide employers with the best quality candidates. We have been incorporated since August 2011 and we are managed by a board of HR, Financial Services and IT Professionals.