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Company: Kapok Hotel & Restaurant Company Limited

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Job Ref.: Job

Job Title: Waitstaff



Job Type: Temporary / Contract

Job description:

 Primary Responsibilities:

  • Ensure restaurant facilities are well kept and prepared for guests
  • Takes guests’ food and drink orders and ensure that they are served according to restaurant’s standards
  • Ensure all food and drinks are entered in Micros
  • Be familiar with the Food & Beverage menu and utilise upselling skills to increase sales
  • Liaise, when necessary or requested with the kitchen to ensure accurate, fast and efficient delivery of orders
  • Attend to customer complaints discreetly and efficiently and report same to the supervisor immediately
  • Assist other dining stations as required by the Manager/Supervisor
  • Set up, clear and clean the Dining Room and Restaurant before and after dining periods
  • Assist in the set-up of functions and banquets
  • Prepare work station

Qualifications required:

  • 3 - 5 O’Level passes including Math and English Language ideal
  • At least one year’s experience in a similar capacity
  • Excellent customer service skills, interpersonal and communication skills
  • Excellent organizational and multitasking skills
  • Attention to detail

Additional Requirements:

  • Must possess a valid Food Badge
  • Must possess a valid Certificate of Character
  • Maintain a neat and well-groomed appearance at all times
  • Must demonstrate very good hygiene habits at all times
  • Must be able to meet the physical requirements of the job, standing for long periods, etc.
  • Must be able to work shift, including nights, weekends and public holidays and adapt to unexpected changes in schedule

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