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Company: RADISSON Hotel

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Job Ref.:

Job Title: Guest Service Agent



Job Type: Permanent full-time

Job description:

Radisson Trinidad Hotel is seeking to recruit individuals for the position of:

Guest Service Agent


We are looking for outgoing, self-motivated individuals with great attitude and work ethic to join our team who can directly lease with our customers in a warm and friendly manner at all times.


Role & Responsibilities:

Provide excellent Customer Service to both the internal as well as the external

customers to the standards of Radisson Hotel

Follow the procedures for of all services, processes and procedures of the hotel Welcome guests, register, assign rooms, allocate keys and establish payments Handle all guest complaints as well as injuries in a courteous and efficient manner Arrangements for guests services as required

Assist wherever possible to ensure that the guest feels welcome to the hotel Any other job related duties that may be required


5 CXC Passes (inclusive of Maths and English) Certificate in Customer service

Computer Literate

Two (2) years’ experience in Customer Service Environment Experience in a Hotel environment would be an asset.

Must be able to work shift

Warm and Friendly disposition

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