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Company: KAPOK Hotel

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Job Ref.:

Job Title: Wait Staff



Job Type: Temporary / Contract

Job description:

Job Title: Wait Staff



Job Scope:

To provide prompt, efficient, friendly and courteous dining service to guests

Job description:

  • Ensure dining room and other restaurant facilities are well kept and prepared for the guests
  • Take guests’ food and drink orders and ensure that it is served according to    restaurant’s standards
  • Be familiar with the Food and Beverage menu and utilise upselling skills to increase sales
  • Liaise with the kitchen staff when necessary to ensure accurate, fast and efficient delivery of orders
  • Attend to customer complaints discretely and efficiently and report same to the supervisor
  • Assist other dining stations as required, only if indicated by supervisor
  • Assist in the clearing and cleaning up of Dining Room and Restaurant before and after dining periods
  • Assist the Supervisors in the set-up and overseeing of functions and banquets
  • Observe good work and workplace practices and habits and to ensure conformity to discipline, safety and other procedures consistent with the restaurant and hotel rules and industry practices and standards
  • Prepare work station
  • Assist in the breakfast set-up before the end of evening shift in preparation of breakfast the next morning
  • Maintain a neat and well-groomed appearance at all times
  • Follow all fire, Health and safety regulations as they relate to the Food and Beverage Department
  • Report any injuries, accidents or health and safety concerns to the Supervisor/Manager
  • Performs any other related duties


Excellent Customer Service Skills

Excellent interpersonal skills

Professional Appearance

Ability to work flexible hours/shifts

Restaurant Service Experience an asset

This vacancy is closed.

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