Credit Control Officer Full Time NEW

Join Rentokil Initial as a Contract Accounting Assistant!

Job Title: Accounting Assistant – Accounts Receivable

Location: Aranguez, Trinidad & Tobago

Reports To: Finance Manager

Job Type: 1-year contract (with potential to renew, based on company’s requirements)

Job Summary

The Accounts Receivable Officer is responsible for managing incoming payments, ensuring timely

collection of receivables, and maintaining accurate customer account records. The role plays a key

part in supporting the company’s cash flow while ensuring compliance with local statutory and

financial regulations in Trinidad & Tobago.

Key Responsibilities

Invoicing & Billing

Issue accurate customer invoices in a timely manner
Ensure all invoices are supported by relevant documentation (contracts, purchase orders, service delivery reports, etc.)
Maintain proper documentation for audit and statutory purposes
Collections & Credit Control

Monitor accounts to identify outstanding balances in keeping with credit terms for all overdue accounts. All high-risk accounts should be escalated for review by Management
Follow up on overdue accounts via phone, email, and formal statements
Conduct targeted, in-person field visits to customer locations for overdue account reconciliation and collections when required
Negotiate payment plans where necessary while maintaining customer relationships
Cash Receipting & Allocation

Receipt all incoming payments (cash, cheques, bank transfers) and ensure payments are correctly applied to the invoices paid
Securely collect and transport physical payments (cash and cheques) from customer sites while adhering to company safety and handling protocols
Reconcile payments against invoices and resolve discrepancies
Investigate unidentified or short payments
Reconciliations

Perform regular customer account reconciliations
Reconcile accounts receivable ledger to the general ledger
Investigate and resolve discrepancies in a timely manner
Prepare accounts receivable aging reports and collection reports to assist with reconciliations
Credit Management

Assist in assessing new credit requests
Monitor customer payment patterns and flag potential risks
Compliance & Audit

Ensure adherence to internal controls and financial procedures
Support internal and external audit processes
Collaboration

Work closely with sales, operations and technical teams to resolve billing disputes
Support continuous improvement of receivables processes
Requirements:

What we are looking for:

Qualifications

Associate’s or Bachelor’s degree in Accounting, Finance, or a related field
Pursuing or completed a professional qualification such as ACCA or CIMA is an asset
Minimum of 2–4 years’ experience in accounts receivable, credit control, or a similar role
Experience with accounting software (e.g., Microsoft Dynamics – Business Central, iCabs,Credit Next/ OnGuard, or similar systems)
Skills & Competencies

Strong understanding of accounts receivable processes and credit control
Excellent communication and negotiation skills
Strong attention to detail and accuracy
Good organizational and time management skills
Proficiency in Microsoft Excel and accounting systems
Key Attributes

High level of integrity and confidentiality
Strong problem-solving and analytical skills
Ability to work independently and meet deadlines
Customer-focused with a professional approach