Log In
Sign Up
VACANCY ADVERTISEMENT
TRANSACTION PROCESSING UNIT
Suitably qualified persons are invited to submit applications to fill the following permanent position:
Manager – Transaction Processing Unit
General Accountability
The Manager – Transaction Processing provides strategic and operational leadership for all transaction processing, reconciliation, electronic payments, and financial control activities across the Corporation’s banking and investment platforms. The role ensures the integrity, security, accuracy, and timeliness of financial transactions across approximately 20 bank accounts and 5 investment funds while maintaining a robust internal control environment.
The incumbent drives operational excellence, risk mitigation, regulatory compliance, and digital transformation initiatives, while leading teams and partnering with internal and external stakeholders to support the Corporation’s financial stability and strategic objectives.
Key Responsibilities
Reconciliation and Reporting
Oversee daily operational activities relating to 20 bank accounts and 5 investment funds
Ensure D365 and core banking system reconciliations are completed within SLA
Monitor fund holding, Visa, ATM, and Demand Draft reconciliations and analysis
Monitor discrepancies involving General Ledger balances, Finacle, Fund Holding Registers, and Investment Fund Size accounts
Review and approve operational and financial reports submitted to Finance, Sales & Marketing, and Management
Manage timely and accurate transfer and reconciliation of inward remittances, acquiring transactions, and third-party cheque deposits
Electronic Payments and Transaction Processing
Oversee all operational transaction processing activities
Oversee processing of transactions for ACH, RTGS, Wire Transfers, ATM, Point of Sale, Incoming Remittances, internal transfers, and office account postings
Direct and approve funding transfers between Corporation accounts, investment funds, and external banks
Monitor transaction processing workflows and eliminate operational backlogs
Ensure all transactions are properly documented, authorized, and processed within approval limits
Ensure all electronic payment activities comply with policies, procedures, and operational controls
Lead interactions with commercial banks and electronic payment providers
Stakeholder Relationships
Establish and maintain relationships with external financial institutions and UTC banking partners
Incoming Remittances Processing and Control
Oversee the complete and timely processing of Incoming Remittances:
Ensure that the processing of Incoming Remittance transactions including customer funds and customer transaction information is processed in accordance with established SLA requirements
Reconcile Incoming Remittance postings against bank statements and internal systems
Maintain audit-ready documentation and operational records
Leadership and Team Development
Lead, manage, and develop all team members
Allocate workflows and ensure effective resource utilization
Develop action plans to achieve departmental and operational objectives
Establish and monitor performance standards KPIs, and balanced scorecard targets
Conduct performance assessments, training reviews, and competency development planning
Coordinate succession planning, cross-training, and workforce development initiatives
Drive change management and transformation initiatives across the Unit
Foster a high-performance, risk-aware, and customer-focused culture
Ensure vacation planning and staffing coverage are effectively managed
Risk and Compliance
Ensure adherence to all internal policies, procedures, regulatory requirements, and operational controls
Strengthen the operational control environment across all processes
Identify, monitor, and escalate operational and financial risks
Oversee audit readiness and support internal and external audits
Ensure operational breaches and incidents are investigated and resolved
Promote risk and compliance awareness across the Unit
Ensure all documentation and operational records are complete and audit-ready
Process Optimization and Continuous Improvement
Develop and execute short- and long-term operational improvement strategies
Lead process improvement and automation initiatives across the Unit
Collaborate with stakeholders to redesign workflows and improve operational efficiency
Lead implementation and customization of technology solutions
Develop and review operational policies and procedures
Participate in projects and strategic initiatives as a subject matter expert
Drive continuous improvement in operational efficiency, controls, and service delivery
Support implementation of new locations, products, and services
Drive digitization and straight-through processing (STP) initiatives to reduce manual intervention and enhance control efficiency
Cash Book and General Ledger Adjustments
Approve and monitor cash book adjustments resulting from daily reconciliations
Ensure completeness and accuracy of office account entries and General Ledger adjustments
Ensure all adjustments are supported by proper documentation and approvals
Ensure timely transfer of funds between Corporation accounts and bank accounts
Monitor funding and liquidity levels across accounts
Coordinate with Finance and operational teams to resolve discrepancies.
The selected candidate must possess the following combination of qualifications, skills, training, and experience:
A First Degree in Finance/Accounting/Business or equivalent qualification
Minimum of seven (7) years’ experience in a similar leadership role with at least three (3) years at a financial institution.
Knowledge of financial accounting, banking and control procedures
Knowledge of regulatory policies and standards in the Financial Services Sector
Proficient in Microsoft Office Suite
Post graduate Certificate in a related field will be an asset.
Suitable combination of training and experience
Other Key requirements
High confidentiality and integrity
Passion for delivering excellent customer service
Strong leadership and interpersonal skills
Excellent communication skills both verbal and written
Strong analytical, research, problem solving and decision-making skills
Effective planning, organizing, monitoring and implementation skills
Very good negotiating skills
Ability to manage multiple projects
Ability to lead and work in teams
