Group IT Cloud Administrator Full Time NEW

Job Title: Group IT Cloud Administrator

Primary objective of the job:

The IT Cloud Administrator is responsible to build and deploy in the Azure environment by closely monitoring and responding to incidents and requests regarding the IT Cloud Infrastructure. He/she will also be responsible for the day-to-day maintenance and monitoring of the Azure operation, assist in troubleshooting and providing solutions for technical issues.

Main Duties and Responsibilities:

Support the Azure Cloud Operation, providing real-time monitoring of Azure services deployed
Use portals to manage VMs, perform daily tasks and maintenance
Proactively manage the Azure environment, working closely with the Architect and Engineering
functions to report bugs, expedite bug fixes and bubble up feature requests
Ability to go technically deep across Azure services and actively seek solutions to customer
needs and communicate trends to leadership
Active performance and utilization monitoring
Monitor workloads for VM optimization and uptime of cloud infrastructure
Respond to alerts of application instability, identifying root cause and corrective actions
Load balancing, caching, web servers, application servers, and databases
Cost & Performance Optimization – Control infrastructure costs by continually looking for opportunities to right size servers and services
Conduct health checks on a regular basis. Recommend infrastructure configuration changes to users (spin up/down)
Add/remove resources (servers, storage, software) in the environment as needed
Assisting with reporting on current infrastructure status, and planning for future usage
Secure systems using best practices and continuously audit environment to confirm it is bulletproof
Perform wide range of server administration duties including installation, maintenance, upgrades, patching, troubleshooting and widespread support of production systems
Able to assist with Cloud strategy, adoption, and governance.
 

Academic Qualifications and Experience Required:

Bachelor’s degree Computer Science; Information Technology or related studies
Applicable Azure related certifications, AZ-104 preferred.
Experience working in an IT Operational environment, specific Cloud experience would be an asset.
Experience working with enterprise customers on Cloud specific solutions, application development and deployment
Proven history of customer-obsession, including blog posts, how-to videos, etc.
Experience analyzing, troubleshooting, and providing solutions for technical issues
ITIL certification considered an asset.
 

Functional Skills:

Good understanding of cloud computing technologies across Windows and/or Linux, with demonstrated hands-on experience on one or more of the following domains: Azure Core Platform – Compute, Storage, Networking
Ability to prioritize multiple tasks and organize work to meet deadlines and multiple requests
Ability to adapt quickly to change and handle ambiguity
Strong customer service orientation
Ability to work effectively with cross functional groups and participate in problem solving process
Ability to develop and implement standards and procedures
Strong analytical, critical thinking and problem-solving skills
Communication skills and technical knowledge to be confident when engaging with business managers and technical teams to ensure IT Cloud enablement across the business
Must be able to effectively prioritize and execute tasks, even while under pressure with self-motivation and self-direction.
Must have the ability to work with incomplete requirement specs and resolve ambiguities with the originating function.
 

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.