Data Operations Instructor Full Time NEW

JOB DESCRIPTION
JOB TITLE: Data Operations Instructor
EMPLOYER: YTEPP Limited
DEPARTMENT: Retraining (RITTR)
LOCATION: North Regional Office

1. Job Summary
The instructor provides ICT training as defined by the YTEPP Curriculum to inmates attached to the RITTR Programme at various prison institutions. The incumbent delivers a competency-based curriculum to develop requisite knowledge, skills, and attitudes in trainees. The position is also required to conduct assessments in accordance with established national or regional occupational standards while maintaining a high level of confidentiality.

2. Organizational Relationships
Reports to: Programme Manager, RITTR
Supervised by: Training Specialist (RITTR), Programme Coordinators (RITTR)

3. Key Duties and Responsibilities

Regular Training Delivery & Lesson Planning
Delivers training in computer literacy including Microsoft Office Suite (Word, Excel, PowerPoint, and Access) using a competency-based approach.
Develops an Instructional/Training Plan outlining how course content will be delivered over the training period.
Develops daily Lesson Plans, instructional activities, handouts, and support materials to meet curriculum outcomes.
Manages a variety of student behaviours using strong interpersonal skills to foster an effective, safe learning environment where occupational health and safety is paramount.

Assessment & Portfolio Management
Conducts formative assessments to monitor trainee progress, provide continual feedback, and implement strategies to meet learning gaps.
Plans and develops assessments using appropriate tasks, methods, and National Training Agency (NTA) documents to complete assessment packages for each trainee.
Conducts ongoing summative assessments utilizing competence-based methodologies and the CVQ assessment process defined by CANTA.
Maintains a comprehensive on-site Training Portfolio containing instructional plans, daily lesson plans with reflections, handouts, trainer notes, and copies of tests.
Guides the development of Trainees’ Portfolios, providing written feedback on reflections and areas for improvement.

Administrative Duties & Collaboration
Completes administrative requirements including recording daily attendance, compiling monthly summary registers, and preparing incident or accident reports.
Compiles end-of-cycle reports, completes achievement sheets, and updates inventory books as necessary.
Reports operational issues and IT equipment malfunctions in a timely manner.
Engages in regular in-house workshops and seminars with Training Specialists and Internal Verifiers to enhance training techniques.
Communicates curriculum and assessment challenges to Training Specialists and Curriculum Development Specialists.
Maintains strict adherence to the rules, regulations, and schedules of the prison institutions.
Collaborates with Tech-Voc Instructors and Life Skills Facilitators to deliver interdisciplinary components of the curriculum.

Occasional Duties
Attends and assists with Graduation ceremonies, Cycle Launches, Inmates and Family Orientations, and special organizational events.
Supports corporate outreach by participating in Career Fairs and Outreach Programmes.

4. Competencies

Knowledge Of:
Basic computer troubleshooting techniques and IT environment health and safety requirements in accordance with OSHA standards.
Communications, office protocol, and standard telephone/email etiquette.
The dynamics of adult learning and Competency-Based Education Training (CBET) approaches.
The Penal System of Trinidad and Tobago, rehabilitation processes, and restorative justice concepts.

Skills In:
Effective presentation and classroom management.
Conflict management and customer service.
Effective communication, listening, and negotiating.

Ability To:
Prioritize, multi-task, and adjust to diverse working environments under pressure.
Communicate ideas clearly both verbally and in writing to trainees of diverse backgrounds and varying educational needs.
Establish and maintain effective interpersonal working relationships with RITTR and prison staff.

5. Minimum Qualifications and Experience
Option A: A Bachelor’s degree in the field of Computer Science.
Option B: Certification as a Microsoft Office Specialist paired with five (5) O’ Level passes (General Proficiency) including English Language and Mathematics.
Experience: Two (2) to three (3) years’ experience in a relevant position. Teaching experience or background in an educational environment is a strong asset.
Desirable Asset: A Caribbean Vocational Qualification (CVQ) Assessor’s Certificate (Level 4).
Note: Any relevant combination of qualification, training, and experience will be considered.