Reporting to: Directors of the Business
KEY FUNCTIONS:
Greet customers, offer assistance, and respond to enquiries about products and purchases.
Provide product recommendations based on customer needs and preferences.
Direct customers to merchandise, including promotional items and new products, to enhance the shopping experience and drive sales.
Process customer transactions, including cashing items, receiving payments, issuing change and bagging merchandise.
Assist in maintaining merchandising standards, including:
a) Shelf tagging.
b) Stacking and displaying merchandise.
c) Point-of-sale (POS) entries.
d) Monitoring inventory levels and identifying items for replenishment.
Receive and inspect deliveries to ensure all ordered items are accurate and in good condition.
Assist with packing customer orders for delivery.
Maintain a clean, organized, and presentable store environment, ensuring the sales floor is kept tidy at all times.
Support the team by performing other related duties as assigned.
REQUIRED TRAITS AND BEHAVIOURS:
· Demonstrates a consistently friendly, approachable, and professional attitude.
· Committed to delivering exceptional customer service at all times.
· Maintains strong interpersonal and communication skills in accordance with company standards and policies.
· Works collaboratively and contributes positively to a team environment.
· Takes pride in maintaining a clean, organized, and welcoming workspace.
· Shows initiative and a willingness to assist wherever needed.
SKILLSETS:
• Minimum CSEC: Maths and English.
• Proficient in MS Office Suite (specific to MS Word, Excel & PowerPoint).
• Prior Sales experience would be an asset.
• Strong customer service and relationship-building skills.
• Effective verbal communication and active listening skills.
• Basic sales and upselling abilities.
• Cash handling and point-of-sale (POS) operation.
• Merchandising and inventory management.
• Attention to detail when receiving stock and processing transactions.
• Basic technology proficiency and willingness to learn products and systems, including printers, PCs, social media platforms, and related technologies.
• Organizational and time management skills.
• Ability to multitask and work efficiently in a fast-paced retail environment
Interested candidates can submit their applications via email to:
Human Resources Manager
Email: admin@c3copycentre.com
Application deadline: 27th August 2026
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