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Suitably qualified persons are invited to submit applications to fill the following position:
Governance, Risk and Compliance (GRC) Technology & Analytics Specialist
General Accountability
The GRC Technology and Analytics Specialist is responsible for administration, optimization, and value realization of the division’s GRC solution, including workflow automation, reporting/analytics, and AI-enabled innovation. Ensures effective integration and performance of all technology tools used across Risk and Compliance, manages key technology vendors, and supports technology risk assessments to strengthen operational resilience and regulatory alignment.
Key Responsibilities
GRC Platform Administration and Optimization
Administer and configure the GRC platform (modules, users, roles, workflows, forms, risk/control libraries, attestations, incidents, actions, KRIs).
Maintain data quality standards, taxonomy, and reference data (risk categories, control types, regulatory obligations, business units, products).
Optimize end-to-end processes across ERMC and Internal Audit (e.g., risk assessments, compliance monitoring, issues/CAPs, policy management, audit responses).
Maintain platform controls: access management, segregation-of-duties support, audit logs, environment management (UAT/Prod), release notes.
Drive adoption: design and deliver training and awareness, build user guides, quick reference sheets, training sessions, and support a “super-user network.”
Data Analytics, Management Information (MI), and Dashboards (Risk & Compliance)
Develop and maintain MI/KRI dashboards, operational risk metrics, compliance monitoring analytics, and board-ready reporting packs.
Implement analytics logic (trend, thresholds, aging, heatmaps, capacity indicators) and support consistent definitions and calculations.
Partner with stakeholders to formalize data requirements and reporting standards (definitions, timeliness, lineage).
Provide data / performance analytics and insights: identify themes, emerging risks, control weaknesses, compliance trends, and automation opportunities.
AI Innovation & Automation Enablement
Identify and run use cases for AI-assisted analytics and automation aligned to second-line responsibilities (e.g., document classification, control testing support, anomaly detection, regulatory change triage, narrative drafting with guardrails).
Support the division’s AI innovation intake and prioritization (problem statements, benefits, risks, feasibility, governance approvals).
Ensure AI-related tooling aligns to internal policies (data privacy, model risk, prompt security, human-in-the-loop controls) and is auditable.
Build lightweight prototypes (where permitted) or coordinate with ICT teams for scalable delivery.
Technology Tools Integration & Enablement
Support the integration of Risk & Compliance technology tools with enterprise systems, where required (such as IAM, HR, finance, CRM, core platforms, ticketing tools, document management)
Define and manage business requirements, UAT testing, user acceptance criteria, and release planning.
Coordinate configuration changes with vendors/IT, ensuring minimal disruption and change control discipline.
Continuously assess the Division’s technological needs and make recommendations for integration, cost reduction and elimination of silos.
Technology Risk Assessment Support.
Assist with technology risk assessments relevant to Risk & Compliance tooling and key third parties:
control design review (access controls, encryption, logging, backup/restore),
resilience and continuity (RTO/RPO, DR testing evidence),
data governance and privacy considerations,
vulnerability and patching posture (in coordination with IT).
Governance, Documentation & Compliance
Maintain platform governance artefacts: configuration standards, access matrix, change logs, data dictionary, report catalog, model/automation register (where applicable).
Ensure Risk & Compliance technology processes are documented, tested, and defensible (evidence packs, exception handling, audit trails)
Manage Risk & Compliance technology vendors and SLAs
The selected candidate must possess the following combination of qualifications, skills, training, and experience:
A First Degree in Information Technology, Information Systems, Computer Science, Data Analytics or related discipline from an accredited tertiary institution.
Experience with Resolver or similar GRC platforms will be an asset.
Minimum of five (5) years’ experience in a similar position within the financial industry and
Three (3) years’ supervisory experience
OR
A Diploma in Information Technology, Information Systems, Computer Science, Data Analytics or related discipline from an accredited tertiary institution.
Certifications in CRISC, CISM, AAIMS, COBIT, or data analytics will be an asset.
Experience with Resolver or similar GRC platforms will be an asset.
Minimum of six (6) years’ experience in a similar position within the financial industry and
Four (4) years’ supervisory experience
Suitable combination of training and experience
High confidentiality and integrity
Passion for delivering excellent customer service
Good analytical skills to assess and interpret trends
Good oral and written communication skills
Strong interpersonal skills
Investigative and interviewing skills
Working knowledge of Microsoft Office tools
Very good mentoring and coaching skills.
Excellent organizational skills.
Excellent analytical skills
Proficiency in Excel and the entire Microsoft Office Suite
Ability to lead and work in teams
All applications to be submitted by November 02, 2026.
