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Description
Job Description
What is the opportunity?
This is a key and strategic operating role that plays a critical part in the achievement of the overall success of RBC’s transformational change efforts. You are required to apply process improvement/optimization disciplines to deliver transformational change and meet RBC’s Client satisfaction, cost, and productivity goals and you are accountable to senior leaders.
What will you do?
Lead projects that drive organizational efficiencies and productivity gains while simplifying our operations, employee and client experience
Responsible for enhancing banking operations, addressing business issues, reducing errors and closing gaps
Identify continuous improvement opportunities, engaging Senior leaders and others to evaluate and prioritize those opportunities
Support transformational change as well as mobilizing commitment when facing obstacles
Lead successful business partner presentations, coordinate and facilitate workshops, conduct root cause analyses, identify and implement solutions
Support Single Service Centres by integrating, coordinating and managing prioritization of initiatives. Track and monitor effectiveness of initiatives via integrated routines across multiple stakeholder groups
Responsible for delivery of transformational change plans to support the implementation of productivity and quality improvements that are directly aligned with RBC strategy. Identifies and breaks down barriers to project progress
Develop and maintain strong relationships with senior leaders and stakeholders and communicate support needs and engage these groups in support of project execution
What do you need to succeed?
Must-have
University Degree in Management/Business/Economics/Finance or related discipline or equivalent education/training in a related field
Ability to work independently and manage numerous priorities simultaneously
Excellent analytical and conceptual skills
Strong communication and decision making skills
Broad, conceptual understanding of RBC banking and the interdependencies of Sales & Service
Strategic Influencing
Nice to Have
MBA
Project Management and Change Management certification
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
Ability to make a difference and lasting impact
Job Skills
Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management
Additional Job Details
Address:
55 Independence Square North:Port of SpainCity:
Port Of SpainCountry:
Trinidad and TobagoWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-08-18Application Deadline:
2026-08-24Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
