Human Resource Coordinator Full Time NEW

POSITION DESCRIPTION
POSITION TITLE: Human Resource Coordinator
DEPARTMENT: Head Office

POSITION PURPOSE AND SCOPE
The Human Resource Coordinator is responsible for the management and coordination of the HR
function in accordance with the Company’s Human Resource policies and procedures.

I. ESSENTIAL FUNCTIONS AND BASIC DUTIES
i. Manage day-to-day human resource management and administrative functions;
ii. Manage recruitment process including internal posting of open positions, external solicitation
for candidates, interview scheduling, background check processing and completion of new
hire paperwork;
iii. Maintain up-to-date recruitment progress report, talent database and all related staffing
communication;
iv. Branch and Crew Scheduling on a weekly basis for each branch;
v. Monitoring of attendance and punctuality for all branches and provision of monthly
attendance reports;
vi. Assist team members in goal setting, scheduling and skill development;
vii. Provide training and coaching to all team members ensuring that they complete the
obligatory Focus Brand Quiz and obtain a pass mark of eighty percent and over;
viii. Manage orientation program for employees;
ix. Maintaining all personnel files;
x. Review time sheets and submit payroll information for all staff for payroll processing;
xi. Conduct exit and grievance interviews with all departments/staffs;
xii. Assist with manpower analysis such as turnover, absenteeism, and employee surveys;
xiii. Assist with Performance Management activities;
xiv. Updating and maintenance of employee files.

II. COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
i. Managing and motivating people – Includes staff in planning, decision-making,
facilitating and process improvement; Takes responsibility for subordinates’ activities;
Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback
(internal and external); Fosters quality focus in others; Improves processes, products and
services; Continually works to improve supervisory skills.
ii. Delegation – Delegates work assignments; Matches the responsibility to the person; Gives
authority to work independently; Sets expectations and monitors delegated activities;
Provides recognition for results.
iii. Customer Service – Manages difficult or emotional customer situations; Responds
promptly to customer needs; Solicits customer feedback to improve service; Responds to
requests for service and assistance; Meets commitments.
iv. Judgment – Displays willingness to make decisions; Exhibits sound and accurate
judgment; Supports and explains reasoning for decisions; Includes appropriate people in
decision-making process; Makes timely decisions.
v. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for
additional resources; Sets goals and objectives; Organizes or schedules other people
and their tasks; Develops realistic action plans.
vi. Technical Skills – Assesses own strengths and weaknesses; Pursues training and
development opportunities; Strives to continuously build knowledge and skills; Shares
expertise with others.
vii. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and
openness to others’ views; Gives and welcomes feedback; Contributes to building a
positive team spirit; Puts success of team above own interests; Able to build morale and
group commitments to goals and objectives; Supports everyone’s efforts to succeed.
viii. Quality Management – Looks for ways to improve and promote quality; Demonstrates
accuracy and thoroughness.
ix. Adaptability – Adapts to changes in the work environment; Manages competing
demands; Changes approach or method to best fit the situation; Able to deal with
frequent change, delays, or unexpected events.

III. QUALIFICATIONS AND EXPERIENCE
i. At least five (5) years experience in a senior position in Human Resources;
ii. Bachelor’s Degree in Human Resource Management;
iii. Experience in food service and/or retail environment would be an asset.

IV. SKILLS AND ABILITIES
i. Solid understanding of HR fundamentals, report writing;
ii. Demonstrated commitment to high professional ethical standards;
iii. Superior decision-making, problem-solving and analytical skills;
iv. Superior conflict-management abilities;
v. Excellent time management skills;
vi. Excellent communication skills both verbal and written;
vii. Excellent interpersonal skills and a collaborative management style;
viii. Excellent computer skills and proficient in excel, word, outlook, Excellent computer skills and
proficient in excel, word, outlook, and access.

Tagged as: HR, human resources