Group Deputy Chief Executive Officer – Operations and Administration Full Time NEW

GROUP DEPUTY CEO – OPERATIONS AND ADMINISTRATION

Date: 31 Jul 2026

Location: Port of Spain, POS, TT

Company: First Citizens Bank Ltd.

Applicants are hereby invited to apply for the position of Group Deputy Chief Executive Officer – Operations and Administration.

Applications are to be submitted on or before August 14, 2026.

Job Summary

The Group Deputy Chief Executive Officer – Operations and Administration plays a lead role in the day-to-day running of the business in the Group, including providing direction and leadership toward the achievement of the organization’s strategic business plan, objectives and annual goals. He/She will also work closely with the Group Chief Executive Officer (GCEO) to create management practices that enable a high-performing and effective executive team.

Key Duties and Responsibilities

Works in collaboration with other members of executive management on strategies and models of Operations and Administration in support of the business strategy to advance the performance of the Group.
As part of the Group’s executive team, manages the approved strategic framework for the Group and manages communication internally to the Operations and Administration team to ensure commitment and a clear, shared and consistent understanding of how the strategic priorities can be achieved
Leads the delivery of corporate change programmes to ensure that the objectives are understood and change is effectively embedded
Oversees the strategic direction to the assigned reporting functional areas within the overall strategic direction of the business: Group Operations, Group Legal, Compliance and Governance, Group Human Resources, Group Strategic and Corporate Planning, Group Marketing and Communications
Responsible for driving the development, refinement and implementation of the bank’s strategies in respect of Operations and Administration in support of the business strategy
Supports the GCEO in the preparation and implementation of the strategic annual plans
Develops a high-performance management team in all functional areas that can strategically realize the Group’s business objectives
Oversees all operations to ensure activities are carried out in compliance with the respective regulations and laws governing the Group’s business operations
Provides leadership of direct reporting heads of department and ensures that there is full compliance with all regulatory requirements
Maintains high-level oversight of the operations of the Group’s budgeting, financial management, expense control, resource and capital allocation, and performance improvement initiatives
Leads policy development from a strategic perspective, working along the GCEO and other members of the executive management team
Manages and balances key stakeholder relationships within the Operations and Administration area in support the Group’s business objectives
Measures the performance of his or her reports in accordance with established policies and objectives and facilitates coaching and development as may be required
Serves as a member of the Group’s executive management team to provide specialist or technical knowledge as a subject matter expert
Serves as a director on selected boards of subsidiary companies within the Group and on selected boards of external companies in which any entity within the Group may have an interest
Qualifications and Experience

Candidates must possess a Post Graduate Degree in a relevant discipline from a reputable university or other professional qualification from a recognized professional body e.g. CFA, CIMA, ACCA and at least of ten (10) years of extensive and successful experience in the banking or financial services sector at the senior executive level and a list of demonstrated accomplishments and achievements at this level OR
A First Degree and a minimum of twelve (12) years’ experience in a banking or financial services sector at a senior executive level and a list of demonstrated accomplishments and achievements at this level
Knowledge, Skills and Abilities

Working knowledge and understanding of the economic and general business environment and the banking and financial services industry
Working knowledge of relevant legal and regulatory requirements locally, regionally and internationally
Strong interpersonal and communication skills, business and financial acumen, leadership traits, and negotiating ability
Strong operational management skills and marketing, problem-solving, evaluation, analytical, presentation and project management skills