Senior Professional – External Stakeholder Relations Full Time NEW

Job Description
The Senior Professional External Stakeholder Relations reports to the Team Lead, Corporate Communications and supports the development and execution of iGovTT’s integrated communications, media relations, stakeholder engagement and content strategy.

The position develops and coordinates communications across traditional, digital, and social media, translating iGovTT’s programmes, services, technical initiatives, and achievements into clear, relevant, audience-focused stories and content.

The role combines strategic planning with hands-on execution, including media relations, campaign development, stakeholder engagement, interviews, photography, videography, short-form video, digital storytelling and communications measurement.
The position also supports iGovTT’s visibility, reputation and thought leadership by identifying opportunities to demonstrate its expertise, innovation, impact and contribution to Trinidad and Tobago’s digital transformation agenda.

Key and Critical Responsibilities
1. Integrated Communications & Content Strategy

Support the development and implementation of integrated communications strategies aligned with iGovTT’s corporate objectives and priorities.
Develop content strategies, story pipelines and communications opportunities across the organisation.
Translate technical, organisational and programme information into clear, accessible and audience-focused narratives.
Develop and adapt messaging and content across traditional, digital, social and stakeholder channels.
Develop content for informational, educational, promotional, awareness, engagement and reputational purposes.
Identify opportunities to strengthen iGovTT’s visibility, thought leadership and public understanding.

2. Multimedia & Digital Content Production

Develop written, visual, audio and video content for websites, social media, traditional media, campaigns, publications and other channels.
Produce short-form videos, Reels, Stories, Shorts, tutorials, explainers, testimonials and success stories.
Capture photographs and video at events, launches, stakeholder engagements and field activities.
Conduct and produce interviews with executives, employees, clients, officials, partners and other stakeholders.
Develop scripts, storyboards, captions, headlines, social copy and creative concepts.
Undertake basic video editing and post-production, including captions, subtitles, graphics and audio.
Repurpose content across platforms to maximise reach and engagement.
Ensure content aligns with iGovTT’s brand and corporate standards.

3. Traditional Media & Public Relations

Develop media releases, advisories, statements, features, backgrounders, talking points and other media materials.
Build and maintain relationships with television, radio, print, online and other media.
Identify and pitch newsworthy iGovTT stories, initiatives, expertise and achievements.
Coordinate media interviews, briefings, events and feature opportunities.Prepare executives, technical experts and spokespersons for media engagements.
Develop briefing notes, key messages and anticipated questions.
Monitor media coverage and relevant public conversations and identify opportunities for proactive engagement.

4.  External Stakeholder Relations & Engagement

Build and maintain relationships with government, public-sector, business, community, media and strategic stakeholders.
Collaborate with internal teams to identify stakeholder engagement and communications opportunities.
Represent iGovTT at relevant stakeholder, community, business and government engagements.
Support consultations, information sessions, outreach, exhibitions, presentations and public-awareness activities.
Develop communications materials and messages for stakeholder engagements.
Respond to stakeholder enquiries and feedback, escalating matters where appropriate.
Capture stakeholder feedback, stories and success cases that demonstrate organisational impact.

5. Campaigns & Communications Planning

Support the planning and execution of integrated communications and marketing campaigns.
Develop communication plans, campaign concepts, content calendars, key messages and channel strategies.
Coordinate communications across social media, websites, traditional media, video, events and stakeholder channels.
Support communications for launches, major events, announcements, campaigns and emerging issues.
Coordinate campaign deliverables and ensure consistency, timely execution and audience targeting.
Conduct post-campaign reviews and recommend improvements.
 

6. Monitoring, Analytics & Insights

Monitor communications performance across digital, social and traditional media.
Track reach, engagement, audience behaviour, media coverage and other relevant indicators.
Use analytics and audience insights to improve content, channel selection and communications outcomes.
Prepare communications performance reports and recommendations.
Monitor emerging platforms, technologies, formats and audience behaviours relevant to iGovTT.

7. Brand, Reputation & Corporate Visibility

Support consistent application of iGovTT’s corporate identity and communications standards.
Develop and promote stories demonstrating iGovTT’s expertise, innovation, partnerships, people and impact.
Identify opportunities to strengthen iGovTT’s profile and position it as a credible voice in ICT and digital transformation.
Support proactive reputation management and issues/crisis communications when required.
 

8. General

Maintain current knowledge of communications, media, digital and technology trends.
Collaborate effectively with internal teams, media, partners and stakeholders.
Manage multiple assignments and deliverables within agreed timelines.
Perform other related duties as required.

Key Competencies
Knowledge and Experience

Minimum 5-7 years’ experience in Corporate Communications, Public Relations, Marketing, Journalism, Digital Communications, Media or a related field.
Demonstrated experience developing and implementing integrated communications across traditional and digital media.
Experience in public sector, government or ICT communications would be an asset.
Proven experience in media relations, stakeholder engagement and content development.
Strong writing, editing, interviewing and presentation skills.
Demonstrated experience in digital storytelling, photography, videography and multimedia production.
Practical experience producing short-form video and social-first content.
Ability to translate complex or technical information into clear, engaging content.
Strong storytelling, creative thinking and visual communication skills.
Ability to take a communications opportunity from concept through story, content, publication, engagement and measurement.
Strong understanding of corporate branding, reputation management and integrated communications.
Ability to interpret communications analytics and make data-informed recommendations.
Strong organisational and time-management skills, with the ability to manage competing priorities.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to remain current with emerging communications technologies, platforms and industry practices.

Digital and Multimedia Skills

Short-form video, Reels, Stories and other social-first formats.
Smartphone and camera photography and videography.
Interviewing and on-camera content creation.
Basic video editing and post-production.
Audio and basic lighting techniques.
Social media content development and management.
Canva or similar visual-content platforms.
Website and digital content development.
Social media scheduling and analytics tools.
Tutorial, explainer and educational content development.
Multimedia storytelling and content repurposing.

Education/Accomplishments

First Degree in Mass Communications, Public Relations, Marketing or a related field.
Postgraduate qualifications would be an asset.