Log In
Sign Up
Collateral Filing Agent
Location:Port of Spain, Trinidad and Tobago
Category:Operations
Sub Category:Sub Category: Other
Type:Type: Full time
Application Deadline:Application Deadline: 2026-11-14
Req ID:Req ID: R-0000192170
Share via Email
Share via Facebook
Share via linkedin
Share via twitter
Description
Job Description
Application Deadline: November 13, 2026
What is the opportunity?
In this role you will have responsibility for the management, security and integrity of all collateral files and you will provide support for routine non-complex data entry and on-line input transactions using basic understanding of products and processes.
Activities include filling and retrieving of files, pulling files for re-registration of MBS, file re-registered MBS, prepare files for new collateral, boxing new loans for archival, filing insurances, mortgages, CMAR queries and ensuring fulfillment of request in a timely manner with an emphasis on throughput/accuracy and repetition.
What will you do?
Provide consistent service within established benchmarks contributing to achievement of business Client Service Commitments and Service Level Agreements
Ensure all documents/data are examined for completeness and accuracy, and takes appropriate steps to correct for client with focus on timeliness
Identify and recommend solutions to recurring errors and servicing gaps to Reporting Officer
Take ownership of client concerns, building ownership and accountability at first point of contact and referring to manager where required
Identify and recommend service improvements/enhancements to Reporting Officer
Support revenue growth by reducing revenue leakage and focusing on other opportunity spotting initiatives
Ensure adherence to Global Information Risk Management framework and Global Compliance mandated policies and procedures
Exercise due diligence in following operational risk policies, procedures, standards and guidelines
What do you need to succeed?
Must-have
Bank’s minimum entry requirements, 5 Ordinary Level subjects including English and Mathematics
Ability to multi-task and adjust to the demand/needs of our clients and service partners
Ability to work in a fast paced environment
Attention to details with strong organizational skills
Solid understanding and able to navigate through a variety of bank applications to complete incoming work
Excellent team work mindset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
