Cashier
Job Summary
The Cashier is responsible for processing customer transactions accurately and efficiently while
providing exceptional customer service. The position also coordinates and processes
takeaway/TOGO and third-party delivery transactions, ensuring orders and payments are handled
accurately and promptly. As an important point of contact with guests, the Cashier contributes to
a positive dining experience while ensuring all transactions are handled in accordance with
company procedures.
Key Responsibilities
Process cash, credit card, debit card, and electronic payments accurately using the Point-
of-Sale (POS) system.
Balance cash drawers and reconcile transactions in accordance with established
procedures.
Issue receipts and ensure all discounts, refunds, voids, and other adjustments are referred
to and authorized by the Manager on Duty in accordance with company policy.
Maintain accurate records of transactions and immediately report discrepancies to the
Manager on Duty.
Process and coordinate takeaway/TOGO orders and transactions, ensuring accuracy and
timely handover to guests.
Manage transactions and order coordination for approved third-party delivery services,
including Food Drop and other delivery platforms.
Assist guests with billing and order enquiries in a courteous and professional manner.
Coordinate with servers, kitchen staff, and the Manager on Duty to resolve order or
payment-related issues promptly.
Maintain the cleanliness and organization of the cashier and takeaway area.
Provide friendly and efficient service and contribute to a positive guest experience.
Safeguard company funds and follow all established cash-handling and financial control
procedures.
Qualifications, Experience & Competencies
Minimum of five (5) CSEC/CXC subjects, including Mathematics and English.
Minimum of two (2) years' cashiering experience, preferably within the hospitality or
retail industry.
Experience using POS systems and handling multiple payment methods.
Experience with takeaway and third-party delivery platforms would be an asset.
Excellent numerical accuracy and attention to detail.
Strong communication and customer service skills.
High level of integrity, honesty, and professionalism.
Ability to work under pressure while maintaining accuracy and efficiency.
Willingness to work shifts, weekends, and public holidays.
Reporting Relationship
Reports directly to the Manager on Duty
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