Server Full Time

Server
Job Summary
The Server is responsible for delivering an exceptional dining experience by providing attentive,
knowledgeable, and professional table service. As a key ambassador of the restaurant, the Server
ensures every guest feels welcomed, informed, and valued while maintaining the highest
standards of hospitality throughout the dining experience.
Key Responsibilities
 Welcome guests promptly and professionally, ensuring they feel comfortable and well
attended throughout their visit.
 Present menus, explain menu items, daily specials, and beverage options, and provide
recommendations based on guests' preferences.
 Accurately take food and beverage orders using the POS system and communicate
special requests clearly to the kitchen and bar.
 Serve food and beverages efficiently while ensuring presentation standards are
maintained.
 Monitor tables throughout the dining experience, anticipating guests' needs and
responding promptly to requests.
 Promote appetizers, desserts, premium beverages, and other menu enhancements to
maximize guest satisfaction and sales.
 Ensure tables are properly set, cleared, and reset in accordance with the restaurant's
service standards.
 Handle guest concerns professionally and escalate issues to management when necessary.
 Maintain cleanliness and organization of assigned service stations and dining areas.
 Work collaboratively with bartenders, kitchen staff, hosts, and management to ensure
seamless service during busy periods.
 Participate in opening, closing, and side-work duties as assigned.
Qualifications, Experience & Competencies
 Minimum of one (1) to two (2) years' experience in a restaurant, hotel, or hospitality
environment, preferably in fine dining.
 Excellent communication and customer service skills.
 Strong knowledge of food, beverages, and dining etiquette, or the willingness to learn.
 Professional appearance and positive attitude.
 Ability to multitask and remain composed in a fast-paced environment.
 Strong attention to detail and commitment to delivering exceptional guest experiences.
 Team-oriented with excellent interpersonal skills.
 Flexible to work shifts, evenings, weekends, and public holidays.
Reporting Relationship
Reports directly to the Front of House Manager.