Log In
Sign Up
Server
Job Summary
The Server is responsible for delivering an exceptional dining experience by providing attentive,
knowledgeable, and professional table service. As a key ambassador of the restaurant, the Server
ensures every guest feels welcomed, informed, and valued while maintaining the highest
standards of hospitality throughout the dining experience.
Key Responsibilities
Welcome guests promptly and professionally, ensuring they feel comfortable and well
attended throughout their visit.
Present menus, explain menu items, daily specials, and beverage options, and provide
recommendations based on guests' preferences.
Accurately take food and beverage orders using the POS system and communicate
special requests clearly to the kitchen and bar.
Serve food and beverages efficiently while ensuring presentation standards are
maintained.
Monitor tables throughout the dining experience, anticipating guests' needs and
responding promptly to requests.
Promote appetizers, desserts, premium beverages, and other menu enhancements to
maximize guest satisfaction and sales.
Ensure tables are properly set, cleared, and reset in accordance with the restaurant's
service standards.
Handle guest concerns professionally and escalate issues to management when necessary.
Maintain cleanliness and organization of assigned service stations and dining areas.
Work collaboratively with bartenders, kitchen staff, hosts, and management to ensure
seamless service during busy periods.
Participate in opening, closing, and side-work duties as assigned.
Qualifications, Experience & Competencies
Minimum of one (1) to two (2) years' experience in a restaurant, hotel, or hospitality
environment, preferably in fine dining.
Excellent communication and customer service skills.
Strong knowledge of food, beverages, and dining etiquette, or the willingness to learn.
Professional appearance and positive attitude.
Ability to multitask and remain composed in a fast-paced environment.
Strong attention to detail and commitment to delivering exceptional guest experiences.
Team-oriented with excellent interpersonal skills.
Flexible to work shifts, evenings, weekends, and public holidays.
Reporting Relationship
Reports directly to the Front of House Manager.
