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POSITION DESCRIPTION
JOB TITLE INFORMATION TECHNOLOGY (IT)
SPECIFIC ACCOUNTABILITIES
The Information Technology (IT) Analyst/Programmer:
• Supports the development and implementation of software applications of the Authority, in particular the analysis and development process and the monitoring of projects.
• Investigates operational requirements and problems, and identifies opportunities for improvements in the functions and processes of the Authority; and assists users in defining acceptance tests.
• Obtains requirements from key stakeholders of the Authority, and confirms alignment with defined business objectives; and documents and prioritises these requirements in accordance with defined standards and practices.
Reviews requirements and specification; develops software tests, including test cases and test scripts; and assists with the execution of the complete testing of new or modified information systems, for all areas of the Authority.
Assists with the design of information systems of the Authority, and documents all outputs using defined standards, methods and tools.
Assists with the development, programming, testing, and correction of the software applications of the Authority using agreed standards and tools.
Assists with the implementation of software releases, including stakeholder coordination and activity documentation, for all application software.
Identifies and resolves issues with software applications, in accordance with agreed procedures and carries out agreed applications maintenance tasks.
• Analyses electronic data to support the reporting and operational information needs of the users in the Authority.
Performs any other related duties as assigned.
KEY KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of software development and maintenance processes.
Knowledge of project management tools and techniques.
Some knowledge of the principles, tools and techniques required for the management and control of ICT within an organisation.
Ability to think creatively and to develop and maintain software applications.
• Ability to communicate effectively both orally and in writing.
Ability to operate as part of a team.
Ability to establish and maintain effective working relationships with colleagues.
• Ability to interact positively with members of the public and external stakeholders.
MINIMUM TRAINING AND EXPERIENCE
• Training as evidenced by the possession of a recognised Bachelor’s Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.
• Minimum of three (3) years’ experience in an area of ICT, including at least eighteen (18) months’ experience in the analysis, programming, development and maintenance of software applications.
• Any equivalent combination of qualifications, training and experience.
