Commercial Asset Operations Officer Full Time

CORE FUNCTIONS:
Supports the Commercial Asset Operations Coordinator in the day-to-day operations of the Company’s commercial properties. Assists with property inspections, contractor and service provider follow-up, operational activities, and the timely resolution of maintenance issues. The role supports tenant service by assisting with operational matters and carrying out follow-up activities as directed.

MAJOR DUTIES AND RESPONSIBILITIES
1. Conduct routine inspections of the commercial properties and report deficiencies.
2. Follow up on maintenance requests and operational issues assigned by the Coordinator.
3. Liaise with contractors, suppliers, and internal departments to facilitate maintenance and repair works.
4. Monitor the progress and quality of contracted services and report findings.
5. Assist the Coordinator in resolving tenant-related operational matters.
6. Prepare inspection reports, work logs, and other operational records.
7. Assist with contractor access, site visits, and operational activities.
8. Escalate unresolved issues to the Coordinator.
9. Perform other related duties as assigned.

KEY PERFORMANCE EXPECTATIONS
o Timely operational reporting
o Accurate tracking of departmental assets
o Efficient coordination of tenant service requests
o Organized documentation and record keeping
SKILLS AND QUALIFICATIONS
• Education:
o Minimum 5 CSEC passes including English and Mathematics.
o Qualifications in business administration, legal, property and/or equivalent demonstrated experience working in similar environment
Experience: 1–3 years in property management, facilities coordination.

Skills:
o Good communication and interpersonal skills.
o Demonstrate a strong customer focus which is accurate, responsive, timely and courteous.
o Demonstrated experience in providing high standard customer service in challenging situations.
o Proven ability to prioritize work and meet deadlines.
o High level interpersonal and teamwork skills.
o Proficiency with Microsoft Office programs.
o Good written and oral communication skills with the ability to draft correspondence.
o Good organizational and planning abilities.
o Attention to detail.