Job Description
The Accounting Assistant – Accounts Receivable Credit performs a variety of accounting tasks in support of the generation of sales orders and customer invoices, recording of receipts, collection of outstanding monies and allocation of funds received. This includes liaising with customers to obtain payments on overdue accounts, timely and accurate processing of transactions, the filing and retrieval of supporting documents and reconciliation of assigned customer accounts.
Key and Critical Responsibilities
Preparation of invoices for Hummingbird Express (consignment form/airway bill) and invoices for couriers, ensuring one (1) copy is retained for TTPosts records and that the purchase order is attached.
Contacting customers by phone/email to collect outstanding debt on delinquent accounts. Maintains daily call log with accurate records and notes, in order to meet collection targets for assigned accounts.
Allocation of monies received (cash, cheque, Linx, credit card or wire transfer) against customer invoices, using TTPosts accounting software and ensuring a copy is kept as proof of payment (i.e. copy of cheque, linx slip etc).
– Where monies received for P.O. Boxes, a copy of the remittance advice is passed to Sales & Marketing department.
– Where monies received without payment information or remittance advice, customer to be contacted to provide payment information (by email or fax) and an interim note placed in file.
– Where payments are received but no invoice has been generated, funds are to be classified as deferred revenue and escalated to Accounts Supervisor A/R Credit for follow-up with Sales and Marketing Division.
Generation of Sales Orders for various goods and services sold by TTPost.
Generation of invoices from Statement of Posting Forms (re Bulk mail parcels etc), ensuring that a copy is kept for TTPosts records.
Files all related documents pertaining to the above duties – i.e. copy of receipts, invoices and other supporting documents. Is also responsible for retention, storage, retrieval and purging of documents as required.
Printing and mailing (by email or fax) monthly statements to customers.
Reconciliation of selected customer accounts.
Provides support during external audits, including the retrieval and re-filing of documents requested.
Adheres to health and safety rules, regulations and guidelines.
Key Competencies
Ability to interact with a variety of people in a courteous and professional manner, whilst being firm and diplomatic
Familiarity with accounting software applications. Experience in the use of SAGE 50 will be an asset
Proficient in the use of Microsoft Excel, Word and Outlooks
Positive and proactive attitude
Thoroughness and accuracy
Good verbal and written communication skills
Team player
Ability to learn quickly, use initiative and
Trustworthiness and confidentiality
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