Strategic HR Associate Full Time

VACANCY ADVERTISEMENT

HUMAN RESOURCES UNIT

Suitably qualified persons are invited to submit applications to fill the following position:

Strategic HR Associate

General Accountability

The HR Associate – Strategy provides operational and analytical support to the Strategic HR Lead in the delivery of key human capital initiatives. This role assists in the coordination and execution of projects related to talent development, change management, job evaluation, and performance improvement. The incumbent supports the development and rollout of HR strategies and tools, monitors program implementation, prepares reports and communications, and ensures alignment with corporate policies and labor regulations. The position requires strong organizational, research, and communication skills, with a focus on accuracy, collaboration, and continuous improvement.

Key Responsibilities

Perform and execute a variety of administrative duties relating to human resources functions and programs.

Prepare and distribute correspondence to internal and external customers.
Respond to questions from employees regarding human resources issues, policies, rules, employment verification requests, and regulations.
Address customer needs by conveying information to external agencies.
Follow up with service providers to ensure timely delivery of training and recruitment materials and invoices.
Prepare information and feedback on services rendered by external vendors and propose feedback and recommendations to managers.

Execute operational and technical processes to ensure timely and accurate deliverables of daily tasks.

Prepare all correspondence for the HR Strategy team.
Prepare contracts for external service providers.
Coordinate registration for organization wide training.

Update employee training and development in the HRIS

Ensure employee participation in Training & Development (T&D) and external programs is accurately updated in the HRIS

Assist with the distribution of Human Resources Policies

Effectively communicate all human resource policies, plans and programmes to employees and respond to employees’ questions and concerns

Support research and development of talent development programs and training plans.

Assist in gathering data, compiling training materials, and tracking implementation.

Provide logistical and administrative support for Succession and Career Planning programs.

Coordinate training schedules, event logistics, and maintain program documentation.

Assist in the preparation of training budgets and training needs analysis.

Compile budget inputs and assist in training needs data gathering.

Maintain HR metrics dashboards and assist with data analysis.

Track key metrics and support performance monitoring.

The selected candidate must possess the following combination of qualifications, skills, training, and experience:

Passes in five (5) GCE Ordinary Level/ CXC / CSEC Ordinary Level subjects including English Language and Mathematics at General Proficiency Grades 1, 2 or 3 with a maximum of 2 subjects at Grade 3 and two (2) GCE/CAPE Advanced Level subjects.
Minimum of two (2) years’ experience in a similar role preferably at a financial institution.
Suitable combination of training and experience
Policy and Procedure Review & Coordination
Project Management & Coordination
Records Management
Reporting and Analysis
High confidentiality and integrity
Passion for delivering excellent customer service
Ability to work independently and in teams
Strong interpersonal, communication and organizational skills
Ability to analyze and interpret information and data received
Excellent telephone and office etiquette
Knowledge of Microsoft Office Suite of Products
Ability to work in teams

All applications to be submitted by October 09, 2026.

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