General Manager Sales and Marketing Full Time NEW

Job Description
The General Manager, Sales and Marketing directs and leads the Sales and Marketing team to provide customer solutions and achieve the Divisions Business Plan objectives and targets in support of the overall goals of TTPost.
Key and Critical Responsibilities
Ensures that overall volume, revenue and profit targets are achieved and all key products and services are actively managed

Participates and actively contributes to the leadership and strategic direction of TTPost as a member of the Senior Management Team

Maintains expenditure within budget and continuously monitors, reviews and improves efficiencies in Sales and Marketing

Maximizes revenue opportunities, spearheading initiatives to expand TTPosts market share, and improve customer retention, satisfaction and relationship management

Ensures that new and potential products are identified and launched and existing products are re-engineered to meet current and likely future market demands

Ensures the integrity of pricing and discounting structures and processes

Implements approved policies & procedures to prevent revenue leakages

Assures an efficient and effective sales process is in place (using appropriate channels to target customers)

Co-ordinates and works with other relevant internal parties to improve the total customer experience

Ensures that corporate communications is implemental and promotes TTPosts positive public image

Ensures that advertising & promotion programs achieve the specified objectives

Ensures that Sales and Marketing is properly resourced to achieve its strategic and operational goals and that the requisite employee performance review, training, development and succession plans are aligned

Communicates TTPosts vision, goals and targets to Sales and Marketing employees, ensuring that
Managers operationalise plans into practical performance metrics by department and/or at the individual level

Ensures that HR policies and practices, and in particular good industrial relations practices, compliant with the collective bargaining process are followed Leads and directs assigned workforce, monitoring, appraising, motivating and disciplining as required Monitors and ensures adherence to health, safety and environmental rules, regulations and guidelines

Performs other related duties that may be required by the job function

Key Competencies
Leadership

Team Player

Conceptual Thinking

Result Oriented

Excellent Communication skills, both verbal and written

Interpersonal skills

Team Building Skills

Organizing skills

Time management skills

Analytical skills

Strong business acumen and ability to prepare business and strategic plans

Confidentiality

Dependability

Trustworthiness

Flexibility

Ability to manage change

A positive attitude, tact and courtesy