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Human Resources / Sales/ Business Development/ Retail

Implementation Consultant Consultancy Full Time

IMPLEMENTATION CONSULTANT

JOB TITLE: Implementation Consultant
EMPLOYER: Intellico AI Agency Limited
DEPARTMENT: Projects & Implementation
REPORTS TO: Head of Projects & Implementation
LOCATION: Trinidad & Tobago
EMPLOYMENT TYPE: Full-Time
About the Role
The Implementation Consultant supports the onboarding and deployment of AI-powered ERP, HRM, and enterprise applications. Working directly with customers to map workflows, configure software modules, guide data migration, and manage testing, this role utilizes an AI-assisted deployment model (virtual sandboxes, guided workflows, and automated training) to focus on process analysis, problem-solving, and customer success.
Key Responsibilities
  • Discovery & Configuration: Conduct customer discovery sessions to break down business processes, translate requirements into digital system workflows, and configure modules.
  • Data & Testing: Support customer data preparation, system migration, and validation scripts; coordinate functional testing and User Acceptance Testing (UAT).
  • Onboarding Guidance: Guide users through automated AI training systems, virtual sandbox exercises, monitor customer deployment readiness, and facilitate go-live transitions.
  • Project Management: Track implementation milestones, deliverables, issues lists, and maintain up-to-date project plan documentation and project charters.
  • Product Optimization: Deliver hypercare support post-implementation, evaluate deployment methodologies, and share constructive product/training enhancement feedback with Engineering and Product teams.

Qualifications & Experience
  • Education: Degree or professional qualifications in Business, HR, Accounting, Information Systems, Project Management, Technology, or a related field.
  • Functional Competencies:
    • Finance/ERP: Practical knowledge of accounting, procurement, budgeting, or inventory cycles.
    • HRM: Practical knowledge of payroll, leave, time/attendance, recruitment, performance, compensation, or employee relations.
    • Specialist: Experience in auxiliary business operations like CRM/sales, customer service, property/asset management, or health and safety.

  • Technical Aptitude: Experience in business analysis, data migration, software system administration, or testing is an advantage. Direct software deployment experience is not mandatory for functional experts willing to complete internal AI-assisted certifications.
  • Soft Skills: Outstanding analytical, diagnostic, interpersonal, and customer-facing communication skills.

 

  • Required Documentation: A comprehensive CV along with a brief introduction letter summarizing your relevant experience.
  • Application Email: hr@intellico.global
  • Subject Line Formats:
    • Implementation Consultant Application – [Your Name]


  • Application Deadline: Friday October 16th, 2026.

Job Overview